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Director of Human Resources - Northern Territory

Posted February 16, 2021

Hilton Darwin
Darwin, Northern Territory, Australia

About This Job


About the role

Our team members are changing the world one stay at a time. As a leader of the world’s best known hotel brand you'll have more than just a job, you’ll bring your expertise to inspire a team of committed hospitality professionals.


With no two days alike, the Director of Human Resources is accountable for the entire spectrum of Human Resources activities to drive team member engagement - including succession planning, talent management, learning and development, performance management, compensation and benefits, and employee relations initiatives.

The Director of Human Resources will spearhead all employee relations and industrial relations activities and will have the opportunity to localise and embed a number of Global Human Resources activities throughout the year that reflect the company vision, values and brand cultures.  

This role reports directly to the Hotel General Manager, and works closely with all the Hotel Directors, as well as the Senior Regional Director of Human Resources Australasia. You will be overseeing 4 properties in the Northern Territory, Hilton Darwin, DoubleTree Darwin, DoubleTree Esplanade Darwin and DoubleTree Alice Springs.


  • Implement and maintain a best practice approach for industrial relations

  • Provide detailed reports of HR practices to senior leaders

  • Develop a HR business plan and forecast the short and long-term talent requirements of the business

  • Maintain a best practice recruitment approach, utilising the centralised recruitment system Taleo

  • Build a strong career and succession planning system to retain and develop talent

  • Implement training and development strategies to continuously improve performance and customer service

  • Provide a framework for counselling, coaching, and team member wellbeing

  • Manage the annual Team Member Engagement Survey and the calendar of Team Member events

  • Manage and resolve, promptly and completely, all employee relations issues

  • Maintain an awareness of and drive best practice human resources initiatives

  • Build relationships with local Hotel Colleges for recruitment and branding purposes

  • Participate in the annual budget forecast process

  • Track and report Human Resources related data trends

  • Develop and implement plans, procedures and actions to ensure WHS policy objectives, targets and legal obligations are met

  • Manage workplace injuries in accordance with the Return to Work policy and procedures, ensuring injured workers are effectively managed and an early return to the workplace is achieved




  • A minimum of 5 years experience in a Senior Human Resources Management/Director Position

  • Strong Industrial Relations experience and knowledge of Australian legislation

  • Extensive background in team member engagement, recruitment and learning and development activities

  • Computer literate

  • Demonstrated ability to resolve problems and conflict, and work efficiently under pressure

  • Excellent leadership skills and exceptional communication skills

  • A Degree level qualification or equivalent relevant experience

It would be advantageous for you to demonstrate the following capabilities:



  • Previous human resources management experience in the hotel, hospitality, leisure, and/or retail sector

Culture and benefits

Our team are responsible for living up to our brand promise of ‘ensuring that every guest feels cared for, valued and respected’ we achieve this by ensuring our Blue Energy culture is alive in each of our hotels. Blue Energy is the unspoken energy and passion behind each of our dedicated team members who are focused on making a difference. It links our vision ‘To fill the earth with the light and warmth of hospitality’ – to our values of ‘Hospitality’, ‘Integrity’, ‘Leadership’, ‘Teamwork’, ‘Ownership’ and ‘Now’. As a Hilton team member you can expect to receive;


  • A competitive industry wage and generous benefits

  • Team member only discount - global Hilton room rates

  • Membership with ‘Hilton Rewards’ Australasian benefits program

  • Discounts of up to 50% on products and services in participating Hilton outlets

  • Access to Hilton University training, offering more than 2500 learning programs

  • Career development planning and opportunities





About this Employer

Hilton Darwin

32 Mitchell Street
Darwin, Northern Territory 0800


234 Room Hotel

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At A Glance

Overlooking Darwin Harbour, Hilton Darwin offers fabulous Esplanade views and an ideal location in the heart of the city. Enjoy contemporary features, great location and a welcoming service every time you stay. The elegant rooms and suites are loaded with thoughtful amenities and many have stunning Harbour views. We also offers Mitchell's restaurant with innovative Australian cuisine, high-floor outdoor pool, gym, flexible meeting space and more.

  • Centrally located in Darwin, overlooking Darwin Harbour
  • Within walking distance of dining, shopping and entertainment
  • Exclusive Executive Lounge offering a range of privileges
  • Fitness centre and 10th-floor outdoor swimming pool
  • Versatile meeting and event space and 24-hour business centre
  • Stylish bar and restaurant serving modern Australian cuisine