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Room Attendant

Posted January 20, 2021

Residence Inn Grand Rapids West
Grandville, MI
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
  • Ensures that rooms have clean linen, bedding and towels
  • Understands and follows all safety and security procedures as mandated by the hotel
  • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, andhotel surroundings (i.e. mall, restaurants)
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards
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About this Employer

Residence Inn Grand Rapids West

3451 Rivertown Point Court SW
Grandville, MI 49418

(616) 285-1280

90 Room Hotel

www.marriott.com

Newly renovated, same great location

The Newly Renovated Residence Inn Grand Rapids West offer spacious suites with separate areas for living, sleeping, working, and dining including fully-equipped kitchens with a refrigerator, microwave, stovetop, cookware, and utensils. All guests are offered amenities such as free WiFi, Paul Mitchell bath products, free hot breakfast buffet daily, and complimentary evening Mix featuring local flavors Monday through Wednesday. Select rooms are available with fireplaces to provide an even cozier environment. Complimentary grocery shopping is available, along with a fitness center, tennis and basketball court, and 24-hour Market with snacks, drinks, and toiletries. An outdoor pool and whirlpool are available seasonally for fun and relaxation next to our patio and BBQ area. Our hotel is located minutes from Downtown Grand Rapids, across the street from Rivertown Crossings Mall, and near many local companies. Have a chance to enjoy your stay with more comforts than home and shopping and dining just steps away.