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Chief Engineer

Posted December 21, 2020

Hyatt House Rochester / Mayo Clinic
Rochester, MN
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Chief Engineer - Opening of the New Hyatt House in Rochester, MN

About This Job

Title: Chief Engineer

Immediate Supervisor: General Manager

Standard:

1. Provide exceptional customer service to every guest, creating the desire for the guest to return.

2. Improve the perceived value of the hotel through a display of absolute professionalism.

3. Immediately fulfill all guest requests.

4. Search for more energy-efficient practices to run hotel.

Job Summary:

Responsible for the overall hotel to ensure maintenance issues are dealt with promptly. Consistently search for proactive solutions to possible problems by communicating with housekeeping and the front desk to maximize guest comfort. Oversee training of other maintenance team members. Also responsible for safety and security issues including lighting, guest transportation, door lock, and fire protection. 

Responsibilities: 

  • Arrive in uniform, including name tag, ready to work at the scheduled start time.
  • Establish and conduct preventative maintenance program as scheduled.
  • Monitor and maintain records of pool chemical levels, ensure cleanliness, and order supplies.
  • Fulfill all guest requests in a timely manner (15 minutes)
  • Maintain records documenting hotel's fire protection functionality and compliance.
  • Ensure work areas are always free from hazardous and flammable material, use safety equipment.
  • Maintain a safe environment for guests, yourself, and coworkers including Vans, guest rooms, public areas, and exterior.
  • Maintain exterior grounds for safety and appearance including landscaping, sidewalks, parking lots, snow/ice removal.
  • Monitor guest relations scores and strive to raise them through proactive planning.
  • Monitor and maintain shuttles.
  •  Adhere to house rules and company policies outlined in the Employee Handbook.
  • Maintain supplies-purchase and receive as directed by General Manager.
  • Direct safety Committee.
  • Other duties as assigned.
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About this Employer

Hyatt House Rochester / Mayo Clinic

315 1st Ave NW
Rochester, MN 55901

(507) 203-8991

172 Room Extended Stay

www.hyatt.com

Feel at Home in our Hotel, 3 Blocks from the Mayo Clinic

Make yourself at home and enjoy a visit to Rochester with ideal proximity to the Mayo Clinic. At Hyatt House Rochester / Mayo Clinic, your stay with us offers the luxury of spacious rooms, a relaxed pace, access to the Clinic, the Mayo Civic Convention Center, major universities, dining, shopping, and more, all with care, ease, and convenience.