NEW HOTEL OPENING SOON!  The NEW TownePlace Suites by Marriott Indianapolis Downtown is managed by Commonwealth Hotels, LLC. We are a leading franchisee of Hyatt, Marriott, and Hilton brands, committed to providing outstanding services to our guests through attention to detail, with integrity, pride and intensity. We embrace management values that include a “Whatever It Takes” attitude delivering the highest standards of both guest and associate satisfaction.

ACCEPTING APPLICATIONS & CONDUCTING OPEN INTERVIEWS DAILY

LOCATION:

TownePlace Suites by Marriott Indianapolis Downtown 

629 Russell Ave

Indianapolis, IN 46225

Phone: 463-209-7300

Job Responsibilities:

• Clean assigned guest rooms according to system standards and Best Methods. This includes making beds, cleaning bathrooms, vacuuming carpet, etc.

• Place and restock useable items in the hotel rooms including paper items, soap, towels, etc. according to Brand Standards.

• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

• Protect the privacy and security of guests and coworkers.

• Address guests’ service needs in a professional, positive, and timely manner.

• Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting.

• Assist other associates to ensure proper coverage and prompt guest service.

• Comply with quality assurance expectations and standards.

• Report missing hotel property and damages in rooms to manager.

Benefits Offered to Full Time Associates:

• Health, Dental & Vision

• Flex Spending Accounts

• Basic Life Insurance with Health

• Voluntary Life Insurance

• Short Term & Long-Term Disability

• 401 k Retirement Plan

• Paid Vacation & Personal Days

• Holiday Pay

• Travel Discounts

• And Much More…

Job Requirements:

• 6 + months of prior cleaning experience preferred

• Customer service experience is required, preferably in a hotel or related field

• Must be physically fit and have the ability to bend, stoop and lift

• Must be reliable; willing to work weekends and holidays

• Must be able to effectively communicate and interact with guest

• Ability to learn quickly and work in fast paced position with constant guest interaction

• Must be able to multi-task

• Must be 18 years or older