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Senior Catering and Wedding Sales Manager

Posted January 6, 2021

Horseshoe Bay Resort
Horseshoe Bay, TX
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About This Job

JOB OVERVIEW:

Facilitate sales of wedding and social events while ensuring customer satisfaction and optimized revenue for the Resort. Responsibilities include wedding sales, catering event sales, strategic solicitations to increase lead volume, and key account retention.

ESSENTIAL JOB FUNCTIONS:

  • Handle sales duties to include prospecting, lead processing, site visits and contracting wedding and social accounts.
  • Solicit and book corporate, golf, member, social and weddings events whenever possible.
  • Accurate and timely turnover of program details to Conference Service team upon finalized contract.
  • Meet all internal deadlines for completion of paperwork and follow resort / sales department procedures.
  • Maintain professional composure in high stress situations to make last-minute changes and develop strong and concise written and oral communication with other departments.
  • Perform mail-out duties, such as thank you letters, comment letters, re-booking, reminders, etc.
  • Assist with billing responsibilities.
  • Maintain knowledge of industry trends and bring new ideas to the resort.
  • Issue department reports as required and scheduled.

MINIMUM QUALIFICATIONS:

  • Bachelors or Associates Degree with emphasis in Hospitality preferred; or 2-5 years of equivalent experience.
  • 2-5 years of Hotel/Resort Management experience highly recommended.
  • Valid driver’s license and satisfactory motor vehicle report for insurance purposes.
  • Ability to access, input and retrieve information from the computer, with proficiency in Microsoft Office applications (Word, Excel, and Outlook) is required.
  • Experience utilizing Delphi, Delphi.fdc, Amadeus and/or Sales Force is desired.

ADDITIONAL QUALIFICATIONS:

  • Strong interpersonal skills and ability to work well in a team environment.
  • Professional demeanor with superb communication skills; including verbal, telephone, and email. Proper phone etiquette is a must.
  • Ability to exercise effective judgment, sensitivity, and confidentiality at all times.
  • Strong organizational skills, multi-tasking skills, and ability to follow-up on all details.
  • Must have neat and pleasant overall appearance.
  • Maintain proper associate professional dress standards.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Horseshoe Bay Resort

200 Hi Circle North
Horseshoe Bay, TX 78657

(830) 598-2511

400 Room Resort

www.hsbresort.com

Our Resort

Resting along the shores of Lake LBJ, Horseshoe Bay Resort's upscale, lifestyle vacation destination, puts you just a short drive from Austin and San Antonio. The picture-perfect Texas Hill Country scenery inspires you to unwind in modern rooms, suites and villas, many with views of the lake. Taste creative local cuisine at our restaurants, play a round on three championship golf courses and enjoy fun family activities, from boating to tennis. Say "I do" with a romantic lakeside wedding, indulge with a day at our resort spa, or host an intimate celebration in one of our scenic outdoor venues.