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Overnight Crew

Posted December 28, 2020

Moxy Oakland Downtown
Oakland, CA

About This Job

Moxy is the newest bold + distinctive lifestyle hotel playing soon in Downtown Oakland. To revolutionize the category requires a lot of moxie.

“If you’ve got guts, you’ve got Moxie”

This is not a night audit position. Our overnight crew are as much a part of the operation as any shift we have. We're looking for night crew who love doing it all. The Moxy Crew role consists of being a Welcome Agent, Bartender, Bar-Closer, Food and Kitchen Services, checking guests in and out, answering phones, Setting up and managing our Market Corner, and being the best point of contact for our fun-hunters, which is what we call our guests. This role is best suited for individuals who are confident, extremely reliable, sharp, solution-finders who are quick on their feet and prepared to handle anything that arises during their shift.

Are you bold, thoughtful, spirited and fun, and prepare that late night life? Being a Moxy Overnight Crew Member means more than providing the hookup to guests with extra towels. Overnight Crew are sometimes the only Crew Member on site during much of the shift, so we're looking for someone who can be that difference during the guest's stay. We’re looking for a crew who:

  • Love doing it all
  • Out of the box thinkers.
  • Highly responsible and reliable. 
  • Have high energy and a bold do-it-yourself attitude.
  • Driving our guest service scores on all platforms.
  • Very organized and ready to follow a process. 

The ideal Overnight Crew Member will be self-motivated, and outgoing with strong interpersonal skills and the ability to handle anything that comes their way.

Here are some of the key expectations for our Crewmembers:

  • Doing it all means you’ll be trained in bartending, food service, kitchen, and hotel desk operations – all of which will be handled right at our bar!
  • Deliver services within the Moxy Brand Voice, culture and style.
  • Takes things into perspective, where some see obstacles, you should see opportunities.
  • Managing time between the bar and the desk operations. We can’t have one without the other!
  • Owns every moment, every reservation, every negotiation, every experiential consideration, every guest experience to the fullest.
  • Reliably and accurately operate property management systems, point of sale system and all of their different components.
  • Prepared to run an audit program, and perform various End-Of-Day and Start-Of-Day and accounting processes accurately.
  • Maintain a safe, clean and organized working environment.
  • Provide awesome service to our fun-hunters, and communicate with the rest of the crew and management clearly and efficiently.
  • Break down and shut down a full bar.
  • Set up breakfasts and provide food services to guests.
  • Complete all shift-activities to make sure we can continue to deliver that awesome Moxy service!
  • Handle any additional tasks requested or required by management.

Desirable Credentials:

  • Hotel front office background and/or background in Beverage and Food
  • Working with in a nonconforming team, or in a Lifestyle brand.

Moxy Oakland Downtown is an EEO/AA/Disabled/Veterans Employer.


About this Employer

Moxy Oakland Downtown

2225 Telegraph Ave
Oakland, CA 94612

(510) 974-1112

172 Room Hotel

Managed By

We put more play in the stay at the NEW Moxy Oakland Downtown. Nestled in Oakland’s Arts & Entertainment District, we greet our travelers with a unique Lifestyle experience. First round is on us with a complimentary beverage upon check-in at the bar in our bright and open lobby. Our design details which pay homage to the neighborhood’s art deco theaters in an edgy and modern way sets the backdrop for a spirited and energized environment for our Crewmembers to thrive in. As the newest hotel in Oakland, and one of the only genuine Lifestyle hotels on this side of the bay, we are here to shake things up the neighborhood, and to provide a place for our fun-hunters to be themselves.

"If you've got guts, you've got moxie"

Our guests love us because we are different, and we lean into those differences to create a uniquely Moxy experience for our guests and for our Crew. If you've got an independent streak, a passion for Oakland and an eye for the little details that make the big differences, we may be the perfect fit!

We are looking for part time, full time, temporary, associate and management level positions in Housekeeping, Front of house (bar/guest services), Facilities and Back of house operations and laundry. All positions will be expected to have availability on weekends and holidays.