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Director of Housekeeping

Posted December 28, 2020

Moxy Oakland Downtown
Oakland, CA

About This Job

The Moxy Oakland Downtown is Coming Soon to the Uptown neighborhood! We are looking for an experienced Director of Style (similar to what other brands will call a "Director of Housekeeping") to lead and manage our amazing housekeeping/style team during this exciting hotel opening and beyond! As the Director of Style, you will help us craft inspired workplaces that enable our crew to deliver the unique LifeStyle Moxy experience to our incredible guests! We are looking for a leader who can think outside of the box, maintain our sky-high-standards and our Commitment to Clean, while inspiring and empowering a team in a lightening -fast work environment.

As Director of Style, you will:

  • Help us create an environment where motivated people want to join, learn, do their best, and advance. You will oversee a diverse team of well-trained stylists and you'll be blazing the way,  empowering, sharing what you know, and coaching throughout the employment lifecycle.
  • Use your practiced eye to ensure all guest and service areas are cleaned and any guest services are delivered. Take action for loss prevention and optimal health, with a special focus on sanitation and cleanliness to ensure guest comfort and associate safety.
  • Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
  • Clean hotel guest-rooms in accordance with in-room cleaning process and make sure our entire style is delivering that same level of quality.
  • Maintain and steward hotel supplies and expenses, in order to meet or exceed budget goals.
  • Respond to guest requests and concerns in a timely manner, attending to guest needs with prompt courtesy.
  • Communicate any issues to the appropriate departments (such as facilities or ops).
  • Assign housekeeping boards to ensure that all rooms are cleaned on the correct schedule.
  • Manage the cleanliness and sanitation of hotel common areas such as corridors, stairs, lobby, boardroom and terrace.
  • Ensure proper storage in all store-rooms on site. 
  • Manage the entire laundry operation on site to ensure that linen is properly cleaned, processed, folded and stored.
  • Any other tasks requested or required by your supervisor, hotel management.


A high school education or equivalent experience, with one to two years of employment related experience is required. Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests. Second language ability is preferred. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 30 pounds and push or pull up to 40 pounds.


  • Competitive wage. D.O.E.
  • Health, Dental, Vision, 401K offered.
  • Paid time off and Paid sick time off.

Moxy Oakland Downtown is an EEO/AA/Disabled/Veterans Employer.


About this Employer

Moxy Oakland Downtown

2225 Telegraph Ave
Oakland, CA 94612

(510) 974-1112

172 Room Hotel

Managed By

We put more play in the stay at the NEW Moxy Oakland Downtown. Nestled in Oakland’s Arts & Entertainment District, we greet our travelers with a unique Lifestyle experience. First round is on us with a complimentary beverage upon check-in at the bar in our bright and open lobby. Our design details which pay homage to the neighborhood’s art deco theaters in an edgy and modern way sets the backdrop for a spirited and energized environment for our Crewmembers to thrive in. As the newest hotel in Oakland, and one of the only genuine Lifestyle hotels on this side of the bay, we are here to shake things up the neighborhood, and to provide a place for our fun-hunters to be themselves.

"If you've got guts, you've got moxie"

Our guests love us because we are different, and we lean into those differences to create a uniquely Moxy experience for our guests and for our Crew. If you've got an independent streak, a passion for Oakland and an eye for the little details that make the big differences, we may be the perfect fit!

We are looking for part time, full time, temporary, associate and management level positions in Housekeeping, Front of house (bar/guest services), Facilities and Back of house operations and laundry. All positions will be expected to have availability on weekends and holidays.