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Front Desk Agent Full-Time Seasonal

Posted January 15, 2021

Captain's Quarters Resort
Myrtle Beach, SC
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"We give out guests the most exciting, fun-filled, and enjoyable vacation experience ever!!!"

About This Job

Come join our family at Vacation Myrtle Beach! VMB manages 14 resorts; we are looking for self-motivated and energetic people to join us at Captain's Quarters Resort!  Captain's Quarters is an ocean front property strategically located in the heart of Myrtle Beach. Qualified candidates must possess an eye for detail and the desire to exceed guest expectations.

QUALIFICATIONS:

•Prior cash handling experience necessary.

•High School graduate or G.E.D. equivalent.

•7th/8th grade math skills required.

•Ability to communicate effectively with the public and other employees.

•Read, write and speak English fluently.

PERFORMANCE STANDARDS/JOB DESCRIPTION

•CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

•WORK HABITS: Meet the resort standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

•PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other resort positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

•SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out resort’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

•FRONT DESK OPERATIONS: Follow the resort’s recommended guest arrival and departure procedures; understanding of computer-based front desk systems is sufficient to perform the primary responsibilities of the job; answer guests’ questions about the resort services and amenities.

We offer competitive compensation and a benefits package, including health benefits and paid time off. We also offer referral bonuses and other employee incentives including but not limited to our “Magic” program. Our culture is one that promotes a family atmosphere that includes many well tenured employees as well as those who are just embarking on a new opportunity; we are welcoming, fun and enjoy promoting from within as directed by the needs of the business.

This is a year-round, full-time hourly position. Interested applicants may apply in person at Captain's Quarters Resort at 901 South Ocean Blvd, Myrtle Beach, SC, or forward your resume for consideration. We are an equal opportunity employer.

Thank you for your interest!




compensation: Based on Experience

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About this Employer

Captain's Quarters Resort

901 South Ocean Blvd.
Myrtle Beach, SC 29577

(800) 291-6545

228 Room Resort

www.captainsquarters.com

Our Resort

Captain’s Quarters Resort is a family vacation resort in Myrtle Beach, South Carolina. With a variety of oceanfront and ocean view Myrtle Beach hotel accommodations for guests to choose from, Captain’s Quarters Resort has something for every Myrtle Beach family vacation. This Myrtle Beach oceanfront hotel features many on-site activities and amenities for guests to enjoy. No matter what time of year you are looking to vacation in Myrtle Beach, Captain’s Quarters Resort has you covered with the Level 6 Entertainment Center. In this 2,000 square foot center guests can enjoy Myrtle Beach bowling at the 20-lane bowling alley, play a game of pool at the state-of-the art arcade or grab a drink from the Level 6 Bar. Water amenities at this one-of-a-kind south Myrtle Beach hotel include many seasonal outdoor water features like the Shipwreck Lagoon Pool, the outdoor lazy river and whirlpool, as well as several year-round indoor water features including an indoor pool and indoor lazy river - look no further for your Myrtle Beach kids' water park adventures. Captain’s Quarters Resort offers guests multiple Myrtle Beach dining options from breakfast at the oceanfront Vista 9 Restaurant to the full-service Loco Gecko Restaurant open for 3/4 of the year to the summertime Tipsy Turtle Pool Bar. Captain’s Quarters Resort is one of the top Myrtle Beach hotels. - See more at: http://www.captainsquarters.com/#sthash.G7MfbnQk.dpuf