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Front Desk Agent

Posted March 4, 2021

Tru By Hilton Columbia Greystone
Columbia, SC

About This Job

The new build Tru by Hilton Columbia Greystone is seeking a highly enthusiastic hotelier to join our team as Front Desk Agent. The hotel opened early 2020 and offers a fun and exciting opportunity to work with a "service first" company with future growth opportunities. The hotel is ideally located close to the University of South Carolina, the award-winning Riverbanks Zoo & Garden, and many downtown restaurants and shops. The Tru by Hilton Columbia/Greystone has 117 guestrooms featuring essential business amenities including Hilton’s four-zone lobby with work spaces, in-room entertainment, a 24/7 market, and a modern fitness center. The Tru by Hilton’s mantra is to offer these great amenities while remaining grounded in value.Come join the most dynamic hospitality team in Columbia! The Front Desk Agent performs customer service functions related to guest registration, reservations and process all payments according to established hotel requirements. This position provides information and services to any guest or visitor in a friendly, professional manner.

Associates receive competitive pay, paid time off, incentive bonuses, worldwide employee travel discounts, and more! Full-Time associates are eligible for medical & dental insurance.


  • Customer service experience is required, preferably in a hotel or related field
  • High school diploma or equivalent required
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Must be able to multi-task
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.
  • Must be 18 years or older

About this Employer

Tru By Hilton Columbia Greystone

183 Stoneridge Drive
Columbia, SC 29210

(803) 756-4140

117 Room Hotel

At A Glance

Our Tru is three minutes from fun at Riverbanks Zoo and Gardens. Less than four miles from downtown Columbia, we are just off I-126. Enjoy free WiFi, a large HDTV with premium channels and our free ‘Top It’ breakfast bar. Our 24/7 market offers local snacks, single-serve beer and wine.