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Front Office Supervisor

Posted March 30, 2021

The Elms Hotel & Spa
Excelsior Springs, MO
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About This Job

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  
 
Supervisors possess strong leadership, communication and relationship skills.  They are expected to support senior leadership by developing and assuming basic management responsibilities.  This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing
 
Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.   Other duties may include processing forms of payment and responding to guest inquires.
 
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
 
This is not you typical career opportunity.  This is the Hyatt Touch.

Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills.
  • Ability to stand for long periods of time.
  • Experience and a thorough understanding of Front Office operations.
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About this Employer

The Elms Hotel & Spa

401 Regent Street
Excelsior Springs, MO 64024

(816) 630-5500

153 Room Hotel

www.elmshotelandspa.com

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Our Hotel

An iconic destination for than more 125 years, The Elms Hotel & Spa is renowned for its beautifully appointed Excelsior Springs accommodations, lavish amenities, lovely grounds and gardens and standard-setting service. Throughout its storied history, The Elms has been frequented by celebrities, politicians, and notorious persons alike, earning international fame and establishing itself as an integral part of Excelsior Springs history.

Situated in the heart of Excelsior Springs, Missouri, The Elms Hotel & Spa is near Kansas City and is close to attractions like the Hall of Waters, as well as area vineyards, wineries, golf courses and historic sites, and the hiking trails in the many nearby parks. We're just 35 minutes from everything there is to see and do in Kansas City.

The Elms is more lovely and luxurious than ever including high-end finishes and furnishings in the guest rooms and suites, as well as in the restaurant, Elms spa and lobby.