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Front Desk Agent

Posted January 2, 2021

Hyatt Place Anchorage-Midtown
Anchorage, AK
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The Hyatt Place Anchorage-Midtown is looking for a customer service driven team oriented Front Desk Agent to join our team.

About This Job

At Hyatt Place, our purpose is to care for people so they can be their best - where we engage with others as unique individuals so we can design and deliver personal experiences.

Our Front Desk Agent / Guest Host greet our guests upon arrival with a genuine smile and warm welcome, giving guests that important first and lasting impression.

Duties include:

· Delivering exceptional guest service, problem-solving and ensuring guest satisfaction

· Perform check-in and check-out transactions for guests, utilizing computer and cash handling skills

· Provide service at the bar for espresso & alcoholic beverages, as well as helping prepare food in the kitchen when needed 

  Must be 21 or older and is able to acquire a Taps card to serve alcohol. We will Provide the training.

· Set up and service meetings as needed

Qualifications:

· Customer service experience is required, preferably in a hotel or related field

· High school diploma or equivalent required

· Must have the ability to work weekends, evenings and holidays

· Requires strong command of the English language to include speaking, reading and writing

· Ability to learn quickly and work in a fast-paced position with constant guest interaction

· Must be able to multi-task

· Ability to lift, pull, and push moderate weight (minimum of 20 lbs)

· Must possess basic computer skills, i.e. Word, Excel, etc.

compensation: $11.50

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About this Employer

Hyatt Place Anchorage-Midtown

101 East Tudor Road
Anchorage, AK 99503

(907) 562-1235

130 Room Hotel

www.hyatt.com

Discover midtown Anchorage

Hyatt Place Anchorage-Midtown provides a welcomed retreat from a busy day exploring Flattop Mountain and other natural trails. Or flock to must-visit spots like Denali National Park or Chugach State Park.

Rooms

Many of our rooms include a Cozy Corner with sofa-sleeper so you can get comfortable with plenty of space to unwind after a busy day of hiking or sightseeing. Need more space? Opt for a one-bedroom suite with a separate living area.

24/7 Dining

Wake up to breakfast served fresh every day. Start your morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. Get your caffeine fix in the a.m., or sip a cocktail at the bar in the p.m.