At Hyatt Place, our purpose is to care for people so they can be their best - where we engage with others as unique individuals so we can design and deliver personal experiences.

Our Front Desk Agent / Guest Host greet our guests upon arrival with a genuine smile and warm welcome, giving guests that important first and lasting impression.

Duties include:

· Delivering exceptional guest service, problem-solving and ensuring guest satisfaction

· Perform check-in and check-out transactions for guests, utilizing computer and cash handling skills

· Provide service at the bar for espresso & alcoholic beverages, as well as helping prepare food in the kitchen when needed 

  Must be 21 or older and is able to acquire a Taps card to serve alcohol. We will Provide the training.

· Set up and service meetings as needed

Qualifications:

· Customer service experience is required, preferably in a hotel or related field

· High school diploma or equivalent required

· Must have the ability to work weekends, evenings and holidays

· Requires strong command of the English language to include speaking, reading and writing

· Ability to learn quickly and work in a fast-paced position with constant guest interaction

· Must be able to multi-task

· Ability to lift, pull, and push moderate weight (minimum of 20 lbs)

· Must possess basic computer skills, i.e. Word, Excel, etc.