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Night Auditor

Posted February 19, 2021

Embassy Suites Akron-Canton Airport
North Canton, OH
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About This Job

TitleNight Auditor
Schedule           Part time                                              
RoleHourly
Compensation
Category           Guest Services              
Additional Categories Night Audit          

       

Headline         

Night Auditor - Embassy Suites by Hilton

       

JOB DESCRIPTION

As a Night Auditor/Guest Service Agent, you will be the face of the hotel to every guest. You will work closely with the Assistant General Manager and Executive Housekeeper to ensure a positive overall guest experience. Our Guest Service Agents are professional, courteous, honest, and loyal.

  • Process any guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Finalize transactions completed during the day and process credit card transactions.
  • Create, print, file and transmit required reports.
  • Complete End of Month procedures.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports and check reports for accuracy.
  • Complete designated cashier and closing reports in the computer system.
  • Count bank at the beginning and end of shift.
  • Balance and drop receipts according to accounting specifications.
  • Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.

JOB QUALIFICATIONS

  • Ideally, you will have 1+ years of experience in a customer service field.
  • Hotel experience is a plus
  • Hilton experience a plus
  • High school diploma/G.E.D equivalent
  • English Language Proficiency
  • An ability to problem solve
  • Computer Skills
  • The gift of effectively communicating with others is very important in this role.

Benefits

Our full time associates after completing 90 days of employment have the following benefits:

  • Health, Dental & Vision Insurance
  • Short term disability
  • Long term disability
  • Voluntary Term Life Insurance
  • Flex Spending Accounts
  • Personal Days
  • Holiday Pay
  • Jury Duty Pay
  • Funeral Pay
  • Travel Discounts
  • Direct Deposit

 

Our full time associates after one year of employment have the following benefits:

  • Paid Vacation Time
  • 401k Retirement Plan
  • And Much Much More....



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About this Employer

Embassy Suites Akron-Canton Airport

7883 Freedom Avenue NW
North Canton, OH 44720

(330) 305-0500

150 Room All Suite

embassysuites3.hilton.com

At a Glance

Ideally located in a beautiful suburban area near the Airport, Embassy Suites Akron-Canton Airport offers the perfect base for business trips and corporate meetings, as well as leisure visits to this historic Midwestern area.

Our contemporary two-room suites offer enough space to stretch out and relax. Each suite boasts a comfortable living area with sofa bed and modern amenities such as a 42-inch LCD TV and WiFi. A coffee maker, fridge and microwave will also make you feel at home. Maintain your exercise regime in the well-equipped fitness center or swim lengths in the heated indoor pool.

If business is on the agenda, we offer over 6,000 sq. ft. of meeting and event space for business meetings, weddings and special events with up to 500 guests.