Posted January 4, 2021Tru by Hilton Spokane Valley
Currently we are looking for a Room Attendant in the Housekeeping Department.
Clean assigned guest rooms according to system standards and Best Methods. This includes making beds, cleaning bathrooms, vacuuming carpet, etc.
Place and restock useable items in the hotel rooms including paper items, soap, towels, etc. according to Brand Standards.
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Protect the privacy and security of guests and coworkers.
Address guests’ service needs in a professional, positive, and timely manner.
Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting.
Assist other associates to ensure proper coverage and prompt guest service.
Comply with quality assurance expectations and standards.
Report missing hotel property and damages to room to manager.
Benefits Offered to Full Time Associates:
Health, Dental & Vision
Flex Spending Accounts
Basic Life Insurance with Health
Voluntary Life Insurance
Short Term & Long-Term Disability
401 k Retirement Plan
Paid Vacation & Personal Days
And Much More…
6 + months of prior cleaning experience preferred
Customer service experience is required, preferably in a hotel or related field
Must be physically fit and have the ability to bend, stoop and lift
Must be reliable; willing to work weekends and holidays
Must be able to effectively communicate and interact with guest
Ability to learn quickly and work in fast paced position with constant guest interaction
Must be able to multi-task
Must be 18 years or older