Search 7,099 current hospitality jobs

Hotel Manager

Posted January 4, 2021

The Art of Living Retreat Center
Boone, NC
Apply
Located in the Blue Ridge Mountains, The Art of Living Retreat Center hosts workshops and retreats that promote living a holistic lifestyle. From meditation to yoga, we offer programs that assist people in living rejuvenated, healthy lives. We can be found online at www.artoflivingretreatcenter.org.

About This Job

Overview: We are looking for an experienced Hotel Manager to oversee the daily operations of our retreat center as well as provide strategic direction. This individual will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the business. It is important for the Hotel Manager to be involved in all aspects of the operations. He/She will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The Hotel Manager must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our retreat center's reputation.

Responsibilities:

  • Supervise work at all levels and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information, etc.)
  • Set up a robust reservations desk to efficiently handle incoming calls and develop an outbound calls strategy to acquire new customers.
  • Work with housekeeping staff to maintain high quality of the guest rooms
  • Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
  • Collaborate with external parties such as suppliers, travel agencies, etc.
  • Inspect facilities regularly and enforce strict compliance with health and safety standards

Skills:

  • Proven experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail

Education/Experience:

  • 1-3 Year's experience in Hotel Management
  • Benefits:
  • Paid Vacation and Sick Time
  • Health/Dental Insurance
  • 401k contribution and matching
  • Employee discount
Apply

About this Employer

The Art of Living Retreat Center

639 Whispering Hills Road
Boone, NC 28607

(800) 392-6870

Careers

The Art of Living Retreat Center offers a positive, diverse work environment where you can make a difference in the lives of others. As part of the team, you’ll support transformational experiences for guests at the center, while also enjoying the beautiful location in the Blue Ridge Mountains.