Posted January 5, 2021Coralville Marriott Hotel & Conference Center
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Adjacent to the University of Iowa, and located in the Iowa River Landing, the Coralville Marriott is one of the finest hotels in Iowa City. Featuring smoke-free accommodations and the area's largest meeting space, our Iowa City hotel is within easy reach of Cedar Rapids and Des Moines. The perfect place for conferences, elegant weddings and retreats of all sizes, our hotel in Iowa City features 60,000 square feet of event space, including a 30,000 square foot exhibit hall and innovative guest rooms - each equipped with free wireless Internet access, plasma TV, Marriott Revive bedding and a spacious workspace. Guests can enjoy our Iowa City hotel's walking trails, dining, indoor pool, 24-hour health club and unique Iowa Writer's Library, housing manuscripts from the country's oldest society of writers. Enjoy a delicious meal at Edgewater Grill, our on-site Coralville Restaurant. Escape to the full-service Coralville Marriott Hotel for an unforgettable stay in Iowa City.