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Supervisor-Restaurant/Lounge

Posted January 14, 2021

Renaissance Santo Domingo Jaragua Hotel & Casino
Santo Domingo, Dominican Republic
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About This Job

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Renaissance Santo Domingo Jaragua Hotel & Casino

George Washington Ave. 367, Apto. Postal 769-2
Santo Domingo, 769-2
Dominican Republic

1-809-221-2222

300 Room Hotel

www.marriott.com

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With its history and refined Caribbean charm, the Renaissance Jaragua Hotel & Casino is the preferred luxury Santo Domingo hotel, extending its unique brand of traditional service and contemporary style. Each beautiful guestroom is designed with comfort in mind with designer duvets, cotton-rich linens and plush down comforters. In addition, each room features a work desk and high-speed Internet access to keep you productive. Set in the heart of the Americas' oldest city, this Santo Domingo hotel features a sunlit pool, tennis club, an energizing casino, lush tropical gardens and an impressively equipped fitness center. The dining options delight with an array of choices in Santo Domingo restaurants, including the sublime creations of Quisqueya. For notable Santo Domingo meetings and events spaces, the Renaissance Santo Domingo Jaragua Hotel offers 23,360 sq. ft. of functional space, a business center and savvy staff. Our Jaragua hotel offers all inclusive packages for an unforgettable Santo Domingo vacation.