Posted May 13, 2021The Ritz-Carlton Destination Club Aspen
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
The hourly rate for this position is $12.32 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other health care and wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditionsMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Aspen is a recreational, social and cultural mecca for people from all around the globe. It's celebrated for many things including world-class skiing and snowboarding, acclaimed cuisine and one-of-a-kind shopping. The four local "super quartet" of mountains: Aspen, Snowmass, Aspen Highlands and Buttermilk will make any ski lover giddy for a lifetime.
The Ritz-Carlton Club, Aspen Highlands sits at the foot of a 12,500 ft. mountain with stunning views and 125 trails. This ski-in/ski-out village is surrounded by terrain for every class of skier and includes the legendary "Highland Bowl." Grow accustomed to your ski valet greeting you each day, or pursue pure relaxation and renewal in our pool areas or at the well-appointed spa and fitness center. With a special mix of authentic Western ambience and renowned Ritz-Carlton service, Aspen Highlands is a place that visitors return to again and again.
The Ritz-Carlton Club, Aspen Highlands is located 5 minutes from the Aspen-Pitkin County Airport, 20 minutes from Snowmass, 2 hours from Vail and Vail/Eagle Airport and 4 hours from Denver.