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Housekeeping Supervisor

Posted January 6, 2021

Homewood Suites by Hilton Hartford/Windsor Locks
Windsor Locks, CT
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About This Job

Description

A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?


As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
  • Assess inventory of, assign for cleaning and inspect rooms
  • Verify and report status and/or discrepancies of rooms
  • Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
  • Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
  • Perform Room Attendant and/or Houseperson duties, as needed
  • Assist in performance evaluations of Room Attendants and Housepersons, as needed
  • Respond to special guest requests in a timely, friendly and efficient manner

Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About this Employer

Homewood Suites by Hilton Hartford/Windsor Locks

65 Ella Grasso Tpke
Windsor Locks, CT 06096-1016

(860) 627-8463

132 Room All Suite

homewoodsuites3.hilton.com

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At a Glance

Choose our Windsor Locks Hotel and Feel at Home

Welcome to the Homewood Suites by Hilton® Hartford/Windsor Locks hotel. Less than one mile from Bradley International Airport (BDL), our Windsor Locks, Connecticut hotel is an easy commute to downtown Hartford, CT or Springfield, Massachusetts.

Stay at this hotel and be within easy reach of attractions such as Six Flags New England, Basketball Hall of Fame, XL Center, Connecticut Science Center and the New England Air Museum. Business travelers are also well-connected to major corporations in the area including United Technologies, American Honda Training Facility and Federal Express.

Of Windsor Locks hotels, our Homewood Suites delivers superior value with a complimentary hot full breakfast daily and evening social* Monday through Thursday. Pick up a snack from our 24-hour Suite Shop® convenience store.

Ride the 24-hour Bradley Airport (BDL) shuttle and enjoy complimentary high-speed internet access, a business center and parking. Maintain your exercise routine in the fitness center, outdoor pool and whirlpool, or sports court. With spacious suites, full kitchens and separate living and sleeping areas, our Bradley Airport hotel combines the comforts of home with unrivaled hospitality and amenities.

Your complete satisfaction is backed by our 100% Suite Assurance Guarantee. Whether you’re here for business or with family, you’re guaranteed friendly, attentive service for a great value rate at the Homewood Suites by Hilton® Hartford/Windsor Locks hotel.