Search 27,141 current hospitality jobs

Front Desk - Guest Experience

Posted June 12, 2021

Residence Inn Silver Spring
Silver Spring, MD
Apply

About This Job

Posting Date Jan 06, 2021 Job Number 21002175 Job Category Rooms & Guest Services Operations Location Residence Inn Silver Spring, 12000 Plum Orchard Dr, Silver Spring, Maryland, United States VIEW ON MAP Brand Residence Inn Schedule Part-Time Relocation? N Position Type Non-Management Located Remotely? N Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World™ at Residence Inn by Marriott. JOB SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Apply

About this Employer

Residence Inn Silver Spring

12000 Plum Orchard Drive
Silver Spring, MD 20904

1-301-572-2322

130 Room Hotel

www.marriott.com

Follow us:
This Silver Spring Maryland hotel is located off Cherry Hill Rd, just 4 miles north of the Capital Beltway. Easily accessible from Baltimore Washington International Airport - BWI and Washington DC, our hotel in Silver Spring, MD puts you in the heart of it all. Whether traveling on business, government project, or family getaway, this long term stay hotel is conveniently located to an array of restaurants and shops. Our hotel near the University of Maryland has been designed for an extended stay; our spacious suites offers separate sleeping, living and dining areas, full kitchens, pullout sofa beds, large work desks and high speed Internet access. Enjoy a complimentary breakfast daily, or wind down at night at our social hours offered midweek at our Silver Spring hotel. With one meeting room that can seat up to 25, our hotel is ideal for small business meetings and family reunions. Feel at home while traveling on business at the Residence Inn Silver Spring hotel.