Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Recently refurbished and boasting an unparalleled location overlooking the sparkling Arabian Sea, the JW Marriott Mumbai Juhu sets a new standard for luxury here in India. Our hotel is frequented by Bollywood celebrities, business travelers, and vacationing families alike, and offers gorgeous accommodations and five-star amenities to enhance your stay. Make yourself comfortable in your elegant room or suite, with its luxury bedding, marble bathrooms, high-speed Internet, and amazing Juhu Beach views. Additional hotel perks include our award-winning Quan Spa, as well as fantastic dining at seven different on-site restaurants. Enjoy a workout in the fitness center, relax in our outdoor infinity and saltwater pools, or let the children make a splash in the kid's pool. Those hosting or attending events here in Juhu Beach will be delighted with our stylish event space and comprehensive planning services, as well as our unique Wedding Studio. Welcome to your luxury hotel getaway here at JW Marriott Mumbai Juhu!