Search 18,615 current hospitality jobs

Transportation Manager

Posted April 7, 2021

San Manuel Casino
Highland, CA

About This Job


Under the direction of the Director of Transportation, the Transportation Manager is responsible for increasing profitability through Casino group performance while securing new business in designated marketing zones. The Transportation Manager is accountable for the successful management and operation of the centralized fleet program for department vehicles, and maintaining Department of Transportation and Public Utilities Commission compliance. Additionally, the Transportation Manager maintains oversight of operational and best in class service in Valet operations, holding team members accountable for daily performance, and contributions to Department goals and deliverables.

The Manager formulates strategic group and market improvement plans, and monitors independent vendor contract compliance to ensure revenue growth and charter safety. This role is responsible for generating revenue and data reports based on key performance indicators to effectively manage capital resources and assets. The Transportation Manager is accountable for the creation and execution of all Department directives, goals and internal and external vendor communications.

Essential Duties & Responsibilities

  • Provides best in class service, strategic guidance, operational and financial oversight for Customer Bussing, Shuttle Fleet, Valet and Traffic Control operations. Monitors proper traffic flow, and improves operational efficiency through data analytics.  Monitors actual performance against estimates and prepares annual and intermediate budgets and provides timely and accurate analysis of budgets, financial trends and forecasts.  Analyzes and maintains efficiency and proficiency standards to ensure premiere internal and external quality service.  Researches, creates, and fosters independent vendor relations to develop new and under-developed markets.
  • Develops and maintains repair, inspection and preventive maintenance programs for all vehicles to include the Federal Department of Transportation and California Public Utilities Commission passenger carrier compliance.  Responsible for planning, organizing, directing and managing independent vendor contracts and quality assurance compliance.
  • Facilitates the successful daily operation of the Transportation Department through the implementation of active management techniques consisting of strategic vision, action plans, data research and communication.  Monitors, trains and coaches all assistant managers, supervisors and department employees; execute department directives, goals and communications. Maintains department compliance with all health and safety regulations.
  • Performs other duties as assigned to support the efficient operation of the department.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the enterprise’s policies and applicable laws.   Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



  • High School Diploma or GED required.

  • Bachelor’s Degree in Business Management preferred; or minimum of four (4) years casino management or marketing experience.

  • Advanced proficiency in Microsoft Outlook, Word, Excel and Power Point essential.

  • Must have demonstrated ability exercising utmost discretion with confidential information including, but not limited to: credit card information and personal or financial data from customers.

  • Completion of the internal Tribal Administrative Certificate Program (TACP) is highly desired.


  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

  • A qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier.

  • Must have or obtain a California Commercial Driver’s License, Class A, B, or C with a passenger endorsement with a valid DMV Medical Certificate.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.  As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.


About this Employer

San Manuel Casino

777 San Manuel Boulevard
Highland, CA 92346


429 Room Casino

Follow us:

About the company

San Manuel Casino  is located in Highlands, CA, just 60 minutes from downtown Los Angeles, and a short drive from LA-Ontario International Airport. The gaming facility is operated by the San Manuel Entertainment Authority, an economic instrumentality of the San Manuel Band of Mission Indians. The casino floor contains over 4,800 of the latest and most innovative slot machines in a state-of-the-art facility. It features over 130 Vegas-style poker and blackjack tables, an exclusive high-limit room, and a designated Poker room.

Food & Beverage venues include Big Mo’ Cafe, Tutu's Food Court with fast-food options around the clock, Rock & Brews with a wide selection of craft burgers and craft beer from around the world, as well as legendary comedian George Lopez's Chingon Kitchen, which provides an authentic Mexican dining experience. Guests can dance the night away with DJ's at Bar Bar Bar, listen to Rock'n Roll tribute bands on stage at Rock & Brews, or enjoy Latin music at George Lopez's Chingon Tequila Lounge.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry. At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be. Apply today to join our team!