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Cage Operations Supervisor

Posted November 19, 2021

Yaamava Resort & Casino at San Manuel
Highland, CA
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About This Job

Description

Under the direction of the Cage Operations Manager, the Cage Operations Supervisor is responsible for overall supervision of the Senior Cashiers, Line Cashiers, and Cage Support Cashiers. The Cage Operations Supervisor carries out supervisory responsibilities in accordance with the enterprise?s policies and all applicable laws,while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community?s vision, mission and values.

Essential Duties & Responsibilities

1. Maintains security and accountability of enterprise funds. Responsible for San Manuel assets within the designated cages on an assigned shift.  Ensures accuracy of all documents submitted by subordinate personnel.  Conducts investigation of any overage/shortage error and makes necessary corrections where applicable. Completes  discrepancy reports for Cage Operations Management, summarizing results of  investigations and actions taken, if any.

2. Provides excellent Customer Service and presents and conducts his/herself in a professional manner at all times, maintaining a high level of respect for customer, co-workers, management, and San Manuel.  Provides an orderly and positive working environment, with emphasis on open communication.  Attends and responds to initial customer concerns.

3. Coordinates with outside companies for maintenance of enterprise-owned machinery and other equipment.  Operates all computer-related equipment as well as a ten-key adding machine.

4. Prepares staffing schedules for the Cashiers.  Approves days off, vacations and personal days.  Follows-up with paperwork to management.  Monitors overtime, excessive tardiness/absenteeism of Cage Operations Cashiers.  Sends Cashiers home early when justifiable, so as to offset overtime.

5. Verifies various types of payouts.  Supervises Cage Cashiers to ensure compliance with policies and procedures.  Informs Cashiers of changes in regards to policies and procedures.  Adheres strictly to all Gaming regulations. Conducts daily uniform inspections.  Attends bi-annual Title 31 training class. Maintains Title 31 compliance.

6. Prepares and conducts team member meetings.  Schedules and conducts monthly one on one meetings with subordinates. Prepares bi-annual performance evaluations and reviews.  Approves and makes recommendations for subordinate evaluations.

7. Works all Cage Operations positions as needed.

8. Performs other duties as assigned to support the efficient operation of the department.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the enterprise?s policies and applicable laws.   Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

Education/Experience/Qualifications

  • High School Diploma or GED required.
  • Minimum three (3) months management or supervisory experience and/or training in direct supervision of fifteen or more employees, cash control and protection of assets.
  • Experience in credit operations helpful.

Certificates/Licenses/Registrations

  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Yaamava Resort & Casino at San Manuel

777 San Manuel Boulevard
Highland, CA 92346

Telephone 1-800-359-2464
Reservations (909) 864-8933

429 Room Casino

www.sanmanuel.com

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About the company

San Manuel Casino located just 60 minutes from downtown Los Angeles in the city of Highland, CA, is now named Yaamava’ Resort & Casino at San Manuel.  Our gaming resort is owned and operated by the San Manuel Entertainment Authority. 

Phase 1 of our expansion opened July 24 with an expanded casino space offering more than 6,500 slots, five high-limit gaming rooms, live entertainment, a full array of dining options which include The Pines Modern Steakhouse, the Hong Bao Kitchen, Just Barbeque, the Serrano Vista Cafe, Rock & Brews, the Chingon Kitchen, Quick Bikes, the Big Mo’ Cafe, the TuTu’s Food Court and six cocktail lounges and bars.

Our luxury resort will debut in December 2021 with the addition of a 17-floor hotel tower featuring 432 guest rooms and suites, an elevated pool deck experience, a lavish full-service spa and salon, expanded dining options, convenient 24-hour in-room dining. Our gaming resort offers sweeping views of the San Bernardino Mountains.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry. At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be. 

We value our employees and offer a comprehensive Benefits Program:
https://www.sanmanuelcareers.com/our-benefits

Apply today to join our team!