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Room Attendant- Housekeeper On-Call

Posted January 8, 2021

Sheraton Suites Old Town Alexandria
Alexandria, VA
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About This Job

REPORTS TO: Housekeeping Manager/ Director of Housekeeping

ESSENTIAL JOB FUNCTIONS:

Assist and support the Housekeepers by completing the following:

    • Strip guest rooms after the guests have departed
      • Remove all dirty and soiled linen (towels, sheets, pillow cases, etc.)
      • Remove all trash from the rooms including:
        • Remove used soap, bathroom trash, guest rooms trash, checking refrigerator for leftovers food, check the coffee maker filters, check the closet floor and top shelf and removing all debris from the floors and tables
    • Deliver fresh linen to housekeeping closets and directly to housekeepers as needed
    • Vacuum guest room hallways
    • Clean vending machine/ice maker areas
    • Walk and clean stairwells. Make sure all trash and debris is cleared and sweep and mop as needed
    • Assist in special cleaning projects
    • Clean associate linen landing areas
      • Put away properly any housekeeping tools such as brooms, dusters, etc.
      • Remove and trash/debris on shelving units
      • Sweep and mop the floors
      • Remove trash
    • Must be able to speak English to communicate with other departments and fellow associates
    • Deliver guest items upon request such as irons, hair dryers, rollaway beds, soap, shampoo, etc.
    • Remove all end of day trash and take it to the trash compactor

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs. Ability to comprehend and follow instructions from supervisor.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with TPG staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every TPG associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to TPG. Every TPG associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Sheraton Suites Old Town Alexandria

801 North Saint Asaph Street
Alexandria, VA 22314

(703) 836-4700

247 Room All Suite

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Blend timeless classics with modern amenities at Sheraton Suites Old Town Alexandria. With a prime location in Old Town Alexandria, Virginia, our hotel places you near King Street and the vibrant waterfront. Find museums, boutiques and world-class restaurants within walking distance. Easily travel to and from the Reagan National Airport via the hotel's complimentary shuttle. After exploring the historical sights in Alexandria, join us at our on-site restaurant, Finn and Hoof Bar and Grill, serving American favorites made with locally sourced ingredients. Recharge in a spacious hotel suite with complimentary Wi-Fi and separate areas to work and relax. Sleep on a plush bed topped with crisp linens and fluffy pillows before your next adventure. Whether you're in town for business or leisure, let Sheraton Suites Old Town Alexandria redefine your expectations.