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Spa Director

Posted February 26, 2021

Park Hyatt Toronto
Toronto, ON, Canada

About This Job


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. 


The Spa Director is responsible for short and long term strategic planning of the Spa facility to include marketing, promotional, administrative, safety, colleague and financial responsibilities. This means developing marketing strategies and identifying new markets, working with Public Relations in all aspects of spa promotions and media, and keeping abreast of the competitor’s offerings, promotions and techniques.  Financial responsibilities encompass fiscal budgeting and analysis and capital improvement identification and budget preparation.  This person is responsible for colleague development and aligning operations strategies and service initiatives to meet the hotels business objectives.


Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. 




  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills.
  • Strong business relationship skills.
  • Minimum of 4 years upper management experience in Spa or a related field.
  • Ability to analyze, forecast and make decisions based on business needs and trends
  • a highly motivated and enthusiastic leader

About this Employer

Park Hyatt Toronto

4 Avenue Road
Toronto, ON M5R 2E8

(416) 925-1234

219 Room Hotel

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Luxury Toronto Hotel - Park Hyatt Toronto Yorkville
Park Hyatt Toronto, is undergoing an exciting evolution and transformation culminating in the debut of a spectacularly reinvented Park Hyatt Toronto Early 2021. This expansive renovation and the hotel’s design plans include a significant reconstruction, resulting in a re-invented Park Hyatt luxury hotel with 219 guestrooms including 40 well-appointed suites, a new 6,146 square foot ballroom, The Residence Meeting space, as well as a fully refurbished Stillwater Spa, lobby restaurant and 17th floor cocktail bar. The new design incorporates all of Park Hyatt amenities and services offered today.

Recent accolades for our luxury Toronto hotel include:
  • To be determined post opening

Cristina Velez, Director of Human Resources,