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General Manager

Posted January 11, 2021

Doubletree by Hilton Guangzhou Science City
Guangzhou, Huang Pu District, China
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About This Job

Description

A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.



What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
  • Lead in all key property issues including capital projects, customer service, and refurbishment
  • Ensure all decisions are made in the best interest of the hotels and Hilton
  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
  • Provide effective leadership to hotel team members
  • Lead in all aspects of business planning
  • Comply with and exceed Hilton Brand Service Standards
  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
  • Hold regular briefings and communication meetings with the HOD team
  • Respond to audits to ensure continual improvement is achieved

Requirements

What are we looking for?

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Experience as General Manager or Director of Operations within a similar quality hotel
  • Degree or diploma in Hotel Management or equivalent
  • Possesss strong commercial acumen, with experience in increasing profitability
  • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
  • Excellent leadership skills
  • Exceptional communication skills
  • In-depth knowledge of the hotel/leisure/service sector

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • General Management experience in a similar quality hotel


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!








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About this Employer

Doubletree by Hilton Guangzhou Science City

18 ShuiXi Rd
Guangzhou, Huang Pu District 510530
China

+86-20-32238888

314 Room Hotel

doubletree3.hilton.com

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At A Glance

Located in the heart of the dynamic Guangzhou High Tech Development District, DoubleTree by Hilton Hotel Guangzhou Science City is adjacent to the Huangpu District Government Administration Office, and faces the beautiful Civil Park. The Guangzhou International Sports Arena is within walking distance of our modern hotel in Guangzhou Science City. Enjoy easy access to Sino-Singapore Knowledge City, the Guangzhou International Convention and Exhibition Center, Guangzhou Baiyun Airport, and Zeng Cheng District.

Feel at home in a beautifully decorated guest room, equipped with WiFi, a 42-inch LCD TV with international satellite channels, and a seating area. Upgrade to an executive room or suite for a balcony with lake and garden views, and Executive Lounge access, with complimentary breakfast, cocktails and 24 hour multi-language support.

Start your day with breakfast in the all-day dining restaurant, Elements, savor Cantonese dishes in China House or indulge in authentic Chaoshan delicacies in the elegant Chao Shang Restaurant. Lin Lounge is the perfect place to meet friends or colleagues and sample a variety of specialty drinks and sweet treats.

Energize in the 24-hour fitness center or swim in the heated outdoor pool, overlooking the hotel’s private garden. With 22,000 sq. ft. meeting space, contemporary A/V technology, and a 24-hour business secretary service, this hotel is ideal for business events and weddings for up to 800 people. Our friendly staff look forward to welcoming you at check-in with a signature, warm chocolate chip cookie.