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Housekeeping Attendant

Posted February 11, 2021

DoubleTree by Hilton Al Barsha Dubai Hotel & Residence
Dubai, Al Barsha, United Arab Emirates
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About This Job

Description

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.



What will I be doing?

As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

     
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
  • Provide excellent guest service
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
  • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
  • Control makes monthly Lost and Found and donations
  • Check the uniforms and send for c leaning and / or repair
  • Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
  • Makes daily guest clothing release of guests that use the laundry service
  • Makes monthly closing of Laundry expenses and provision of same
  • Replaces (a) Laundry Attendant in case of holidays, days off or absences

Requirements

What are we looking for?

A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

       
  • Planning and organizing
  • Good oral and written communication
  • Previous experience in Laundry
  • Good interpersonal skills
  • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
  • Committed to delivering a high level of customer service
  • Excellent standards of clean

It is advantageous in this position if you demonstrate the following capabilities and advantages:

     
  • Ability to work in a team
  • Excellent attention to detail
  • Positive Attitude


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!








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About this Employer

DoubleTree by Hilton Al Barsha Dubai Hotel & Residence

Al Barsha Road
P.O. Box 72584
Dubai, Al Barsha
United Arab Emirates

+971-4-3750999

344 Room Hotel

doubletree3.hilton.com

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At A Glance

The contemporary DoubleTree by Hilton Hotel & Residences Dubai – Al Barsha is located in the vibrant Al Barsha area opposite the Mall of The Emirates- Dubai’s world-class shopping, entertainment and dining hub. Each stylish, air-conditioned guest room at this Dubai hotel offers a variety of amenities, including an elegant bathroom, a mini-bar, a 42-inch TV, WiFi and an MP3 alarm clock. Upgrade to a suite or a one- or two-bedroom apartment for additional space and features. Work out in the complimentary 24-hour fitness center overlooking the sparkling outdoor pool.

Enjoy breakfast in the all-day dining restaurant, serving international cuisine with both buffet and a la carte options. Savor Indian specialties prepared in an exciting show kitchen in our Indian Restaurant and unwind in our relaxed Lobby Lounge. With three flexible meeting rooms, a 24-hour business center and a dedicated events team, our Dubai hotel is perfect for a successful conference.

Only 30 minutes from Dubai Airport (DXB), 15 minutes from numerous major business areas and near two world-renowned Dubai golf courses, the hotel also provides a complimentary shuttle service to Jumeirah Beach and Mall of the Emirates. Enjoy spacious accommodations, modern facilities and a warm welcome when you stay at our stylish, full-service Dubai hotel. You will even be given a signature DoubleTree chocolate chip cookie when you check in.