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Front Desk

Posted January 12, 2021

Red Roof Inn Toledo - University
Toledo, OH
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SICK OF THAT 9-5? Come join a team where everyday is different!

About This Job

The ideal candidate for this position

  • Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
  • Make an impact on your guests by making each experience unique and tailored to them.
  • Sincere smiles go miles – we want someone who loves hospitality. When was the last time you did something nice for someone?
  • Empowered individuals are our favorite – be your bold self.

What does a day as a Front Desk Representative look like?

  • Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
  • Takes reservation requests and making adjustments to reservations as needed
  • Works with Hotel Management and other team members to provide an excellent guest experience
  • Uses our front desk computer system to complete customer transactions and run reports
  • Communicates with the housekeeping team to be aware of room availability or guests
  • Follows all safety and security protocols in keeping the front desk and lobby clean and safe

Qualifications 

  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position
  • Basic office skills (i.e. math, cash handling, computer skills, etc.)
  • A love for pets is a plus, as Red Roof is a pet friendly hotel! 


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About this Employer

Red Roof Inn Toledo - University

3530 Executive Parkway
Toledo, OH 43606

(419) 536-0118

118 Room Hotel

www.redroof.com

Just 7 miles west of downtown, Red Roof Toledo - University is less than 2 miles from Westfield Mall, the University of Toledo, Savage Hall, and the Glass Bowl Stadium. This pet-friendly hotel is just four miles from the Toledo Museum of Art, The Toledo Symphony, and the Toledo Botanical Gardens. This hotel is also within 10 miles from Imagination Station, Huntington Center, Tam-O-Shanter Sports and Exhibition Center, Seagate Convention Center and COSI. Come cheer on the Toledo Mud Hens baseball team at Fifth Third Field, also just 6 miles away—or talk to the animals at Toledo Zoo, only 8 miles away.

Red Roof Inn Toledo - University features a conference room and an elevator. All rooms offer free WiFi and flat screen TVs. Select rooms offer microwave & refrigerator. Free use of nearby fitness facility, inquire at the front desk. Free coffee and tea available in the lobby. One well-behaved family pet per room is welcome.