Description

SUMMARY:  The Tennis Teaching Professional will possess exceptional customer service and a strong work ethic on and off the tennis court. This position will be responsible for on-court instruction, assisting with pro shop operations, and helping administer tennis court and facility maintenance.  The Wild Dunes Tennis Operation pride ourselves in running one of the top tennis resorts in the world which makes this position unique because teaching professionals will also aid in coordinating any special request, handling tennis groups, and following up on inquiries left by guests. He or she is responsible for maintaining up to date and accurate information about the tennis center or any other current activities here at Wild Dunes Resort.

The Tennis Teaching Professional shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

Essential job FUNCTIONS:

• Teach lessons and clinics to resort guests and members
• Have lesson book open for lessons as requested by the Tennis director and Head Professional
• Assist in all club functions (tournaments, tennis socials, etc.)
• Conduct round robins as needed
• Participate in weekend coverage as assigned
• Perform required court and facility maintenance duties
• Perform required pro shop duties
• Perform any other reasonable related duties as requested
• Exhibit professional behavior at all times
• Maintain professional appearance and work uniform
• Answering the phone enthusiastically and with professional etiquette.

Colleague is held accountable for all duties of this job and other duties as assigned.

Qualifications

eXPERIENCE & eDUCATION:

• Must have knowledge of tennis and enthusiasm for the game of tennis
• At least one year Tennis instruction experience in a similar setting preferred but not necessary as long as the individual has a strong playing background.  
• The individual should have good communication skills and be energetic while performing teaching requirements.   
• Experience in resort tennis is preferred
• High school diploma or equivalent
• At least one year previous experience in a similar setting preferred

Job REQUIRMENTS:

• Must be authorized to work in the United States
• Must be able to read, write and speak English
• Must be CPR certified
• Must have a strong passion for assisting guests in attaining their fitness and wellness goals
• Must be able to work well under pressure
• Must have strong knowledge of fitness industry
• Must be able to accurately follow instructions, both verbally and written
• Must be highly detailed orientated
• Must have excellent computer skills
• Must be able to work in a fast paced environment
• Must have excellent listening skills
• Must possesses excellent communication skills
• Must be professional in appearance and demeanor
• Must always ensure a teamwork environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have the ability to deal effectively and interact well with the guests and Colleagues
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Must have a passion for creating an exceptional experience for all guests

Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.

Working CONDITIONS:

• Must be able to stand on feet and walk throughout the day, with intermittent periods of stair climbing
• Must be able to lift & carry up to 10 lbs on an occasional, repetitive basis
• Must be able to twist, bend, kneel and squat frequently; crawl occasionally
• Must be able to perform repetitive hand & arm movements and simple grasping constantly; pushing & pulling, squeezing and overhead reaching frequently