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Sr. Systems Engineer-Workplace Engineering

Posted January 12, 2021

Marriott International
Bethesda, MD
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About This Job

JOB SUMMARY

The Systems Engineer serves as a Subject Matter Expert in a complex array of solutions.  An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable and dependable. This individual will play a critical role in engineering and supporting End User Computing’s Cloud and Workplace services as a technical resource.  They will contribute in resolving complex issues and providing input for decisions on more complex, non-routine service requests with limited to moderate risk. This role will be called upon can make contributions into research, analysis, design, creation and implementation of systems to meet current and future user requirements. This individual will collaborate on multiple projects to ensure for successful completion.  

CANDIDATE PROFILE

Education and Experience

Required:

  • Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
  • 7+ years’ experience in information technology
  • Technical skills:
    • 5+ years engineering one of the following solutions:
      • Directory (AD, AAD)
      • E-mail (Exchange)
      • End Point Security (Crowdstrike, Checkpoint, Cylance, Trend)
    • 3+ years working with one of the following services:
      • Cloud Services (AWS, Azure, Google Cloud)
      • Federated Identity Provider (Ping, Tivoli)
      • Office 365
    • 3+ years developing solutions in two or more of the following: HTML, JSON, VB Script, VB.NET, Linux Shell Script, Power Shell, Java, C#, C, Python, or Swift.

Preferred:

  • Technical skills:
    • 3+ years engineering one or more of the following solutions:
      • E-mail Protection and Security (Enterprise Vault, Ironport, Proofpoint)
      • End User Monitoring (Nexthink, Stratusphere)
      • Infrastructure Monitoring (Patrol, SCOM)
      • MDM (Airwatch, Mobile Iron, Intune)
      • Patching and Software Distribution (BigFix, Tanium, WSUS)
    • 3+ years engineering solutions for Windows 2012 or higher
  • Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams
  • Demonstrated ability to perform independently as a member of a team and through cross functional initiatives
  • Strong attention to detail with an ability to operate effectively across multiple priorities
  • Demonstrated experience with Agile, user-centered design, design thinking, heuristic analysis, and Riskiest Assumption Testing methods.
  • Demonstrated experience with integrating emerging technology into a large, global business using both on premise and cloud infrastructure.
  • Demonstrated experience with Big Data platforms such as Hadoop, Splunk, or Spark.
  • Demonstrated experience engineering event correlation systems from multiple sources such as IDS/IPS, Web Application Firewalls, Syslogs, Event Logs.
  • Experience in researching emerging technologies and trends, standards, and products.
  • Strong understanding of emerging tools, software, applications, and systems for attaining best-in-class technologies.
  • Technical operations, administration, or engineering background
  • Proficiency in Visio, Word, Excel, PowerPoint

CORE WORK ACTIVITIES

·        Provides engineering, oversight, governance and tactical direction related to the cloud and workplace services that are required to enable the delivery of IT services

·        Provides input to the overall architecture, operational governance model

·        Researches, designs, and tests components that are standards based, high performing, highly available, and secure in delivering the required business functionality

·        Educates internal and external users on the technologies to continually improve the knowledge and skill-base of the organization on how to operate and support the technology services

  • Participates in the evaluation and selection of service products
  • Supports analysis of the current environment to detect critical deficiencies and designs solutions for improvement
  • Utilizes capacity modeling to ensure systems have the necessary space and resources to perform the business strategy and goals.
  • Utilizes capability modeling to align systems strategy and planning with business strategy and goals
  • Consults with project teams to identify when it is necessary to modify services to accommodate project needs
  • Supports, implements and promotes standard configuration and change management, processes and practices
  • Develop test plans, implementation plans, and project timelines for assigned projects
  • Leads Peer Design Reviews and Design Thinking sessions

Delivering Technology

·        Performs quantitative and qualitative analyses for service design processes and projects.

·        Participates with the Service Delivery and Transition teams in planning and coordinating implementation, reviewing quality control of systems functional design, usability, functionality, and implementation.

·        Coordinates with appropriate IT and vendor relation teams.

·        Acts as a 4th level of support to cloud and workplace products and platforms.

·        Provides early warning to leadership regarding degraded or missed service levels

IT Governance

·        Follows all defined standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed

·        Maintains a proper balance between business and operational risk

·        Follows the defined project management standards and process

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Marriott International

10400 Fernwood Rd.
Bethesda, MD 20817

(301) 380-3000

Corporate Office

www.marriott.com

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What Does it Mean to Be a Marriott International Associate?

It means feeling the power of belonging. We feel it each and every day. It comes from being recognized. It comes from knowing Marriott International sees talent in each of us. And, it comes from working together, as a family, to make our guests feel as much at home as we do. It's why so many of our associates come for a job, but stay for a career.

OUR PEOPLE ARE OUR MOST IMPORTANT ASSET

  • Marriott's managers and leaders take a personal interest in each associate
  • Marriott offers resources and support so associates have what they need to develop to their full potential
  • Marriott is committed to hiring a diverse workforce and sustaining an inclusive culture

A "FAMILY-LIKE" WORKPLACE ATMOSPHERE

  • A work environment that is a "home away from home" for many associates, where co-workers are also friends
  • Service is what sets Marriott apart with our guests, so Marriott associates are empowered to go the extra mile, do the job right, and deliver exceptional guest experiences
  • Working for Marriott gives associates a sense of pride and dignity, where they are empowered to deliver their personal best, every day, for every guest and each other

What Sets Us Apart?

We believe our strength is rooted in our five core values:

  • Putting people first
  • Pursuing excellence
  • Embracing change
  • Acting with integrity, and
  • Serving our world

These values are our legacy and our future. As we pursue our vision of making Marriott the #1 travel company in the world, we never lose sight of our founding principles and our proud heritage. We are constantly innovating and evolving, but we'll always stay true to who we are, because we believe the way we do business is as important as the business we do.