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Sr. Data Scientist

Posted January 13, 2021

Marriott International
Bethesda, MD

About This Job


Are you passionate about the power of big data, AI and machine learning to drive customer value? Do you enjoy maneuvering complex data sets to build elegant machine learning models? Do you go beyond building models to ensure they are actionable? Do you list Python or R as one of the languages you speak?!

Marriott, the world’s largest hotel company, is seeking someone like you to help enhance data science capabilities to drive customer engagement and value with the application of personalization marketing and Loyalty promotions. This role entails outstanding business to technical translation, structured yet creative thinking, cross-functional collaboration, hands-on model development and operationalization. This role is part of a highly visible team that is tasked with growth acceleration and reinventing customer experience for Marriot.

·        Develop and evolve applications of advanced analytics and predictive modeling by incessantly bringing external best practices and trends into an existing team of data-savvy analysts

·        Evangelize adoption of advanced analytics and pervasive data-driven thinking in Marriott culture

·        Work effectively with stakeholders to understand ambiguous business problems, assess data needs, develop/maintain best suited models and help/strategize deploying them in production

·        Provides technical expertise and support to persons inside and outside of the department.

·        Demonstrates knowledge of job-relevant issues, products, systems, and processes.  Keeps up-to-date technically and applies new knowledge to job.  Manages and implements work and projects as assigned.


Education and Experience

·        Master of Science from an accredited university in Computer Science, Applied Mathematics, Data Science, Economics, Statistics, Operations Research, Engineering or other quantitative discipline

·        5 years’ experience as a quantitative Data Analyst/Data Scientist or a related role with domain knowledge in customer and marketing.  PhD with less years’ experience also considered.  Proven track record of developing, scaling and implementing machine learning models in customer facing environments. 

·        Strong programming skills: Python, R along with stellar visualization and persuasive story telling

Tools knowledge you need

·        SQL, Python, R

·        Spark

·        Kafka

·        Git

·        AWS

Management Skills and Discipline Expertise

·        Strong desire to solve business problems using data and analytically based solutions.  Demonstrated ability to find creative solutions to complex and challenging analytical problems.

·        Strong interpersonal skills and ability to work well with non-technical and technical audiences. Ability to explain complex information in a way easily understood by a non-technical audience. Demonstrated track record of generating insight through analysis and presenting the information in a manner which impacts key strategy or investment decisions.

·        Ability to work as a team member to achieve results in a teamwork environment.


Maintaining Goals

·        Submits reports in a timely manner, ensuring delivery deadlines are met.

·        Promotes the documenting of project progress accurately.

·        Provides input and assistance to other teams regarding projects.

Managing Work, Projects, and Policies

·        Manages and implements work and projects as assigned.

·        Generates and provides accurate and timely results in the form of reports, presentations, etc.

·        Analyzes information and evaluates results to choose the best solution and solve problems.

·        Provides timely, accurate, and detailed status reports as requested.

Demonstrating and Applying Discipline Knowledge

·        Provides technical expertise and support to persons inside and outside of the department.

·        Demonstrates knowledge of job-relevant issues, products, systems, and processes.

·        Demonstrates knowledge of function-specific procedures.

·        Keeps up-to-date technically and applies new knowledge to job.

·        Uses computers and computer systems (including hardware and software) to enter data and/ or process information.

Support key Advanced Data Science activities

·        Provide predictive/propensity models for complex multi-channel programs, platform evaluations, and strategic planning

·        Develop and manage KPIs and analytics to monitor and manage the health of the full customer ecosystem

·        Lead the development and evaluation of algorithms that support Marriott’s “Customer Decision Engine” that drives personalization across all customer touch points

·        Prepares report summaries/presentations to communicate findings from analysis to senior management at Marriott corporate headquarters, regional offices, and individual hotels.

·        Presents analyses in a way that the information needs for stakeholders are appropriately prioritized, delivered timely and accurate.

Collaborate across Customer Experience and Consumer Operations Discipline and Continent Teams.

·        Perform complex analytics projects across broad set of stakeholders, clearly aligning on business and data needs, managing expectations, and delivering results in a timely manner.

·        Provide business-minded analytics and modeling support, both working well with data and demonstrating strong business acumen

·        Partner with the broader Customer Experience Analytics team, including Digital & Distribution and Marketing, Loyalty, and Media Analytics, to support the mission of the CX Analytics team

·        Provides guidance to Data Management and Reporting Teams on the creation and distribution of reports and dashboards for field and corporate stakeholders.

·        Sup


About this Employer

Marriott International

10400 Fernwood Rd.
Bethesda, MD 20817

(301) 380-3000

Corporate Office

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What Does it Mean to Be a Marriott International Associate?

It means feeling the power of belonging. We feel it each and every day. It comes from being recognized. It comes from knowing Marriott International sees talent in each of us. And, it comes from working together, as a family, to make our guests feel as much at home as we do. It's why so many of our associates come for a job, but stay for a career.


  • Marriott's managers and leaders take a personal interest in each associate
  • Marriott offers resources and support so associates have what they need to develop to their full potential
  • Marriott is committed to hiring a diverse workforce and sustaining an inclusive culture


  • A work environment that is a "home away from home" for many associates, where co-workers are also friends
  • Service is what sets Marriott apart with our guests, so Marriott associates are empowered to go the extra mile, do the job right, and deliver exceptional guest experiences
  • Working for Marriott gives associates a sense of pride and dignity, where they are empowered to deliver their personal best, every day, for every guest and each other

What Sets Us Apart?

We believe our strength is rooted in our five core values:

  • Putting people first
  • Pursuing excellence
  • Embracing change
  • Acting with integrity, and
  • Serving our world

These values are our legacy and our future. As we pursue our vision of making Marriott the #1 travel company in the world, we never lose sight of our founding principles and our proud heritage. We are constantly innovating and evolving, but we'll always stay true to who we are, because we believe the way we do business is as important as the business we do.