• Ensure that rooms and public areas are cleaned and sanitized to standards
• Ensures that rooms have clean linen, bedding and towels
• Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
• Reports any non-working equipment or possible repairs to the GM/Maintenance
• Search room for items guest has left behind and turn them in to the front desk
• Other duties as assigned

EDUCATION AND EXPERIENCE:

• Minimum of 1 year in Housekeeping role
• Minimum of High School education, post-high school education preferred

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Knowledge of cleanliness standards

JOB COMPETENCIES:

• Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
• Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
• Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
• Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
• Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
• Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.