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Senior Payroll Agent

Posted January 13, 2021

Hyatt Shared Service Center
Moore, OK

About This Job


The purpose of this role is to assist the Supervisors in the team management of the payroll process activities of the Hyatt Shared Service Center (HSSC) Payroll department.   The ideal candidate will be able to meet the HSSC Payroll Department’s Mission of processing accurate and timely payrolls by efficiently maintaining and submitting confidential information to employees, departments, hotels, financial institutions, and external agencies.  They will achieve this with auditing of payroll documents, training of new agents on payroll processing and payroll reporting, while continuing to act as a Payroll Agent.  They will also learn to lead a team of Payroll Agents to meet the HSSC’s Mission.


  • Completes varied, complex/non-standard tasks in areas of responsibility
  • Makes variety of decisions, many complex in nature
  • Required to identify, assess, and resolve complex issues/problems within own area of responsibility
  • Directs supervision of day-to-day activity of professional staff providing payroll services for hotel properties with an emphasis on accurate and timely payroll runs
  • Mentors and coaches staff
  • Prepares performance appraisals
  • Coordinates and reviews payroll processes to ensure accuracy
  • Manages/monitors payroll cycle and significant financial processes
  • Coordinates, and maintains documentation on projects and team assignments
  • Develops, implements, and generates performance metrics
  • Conducts work planning/prioritization for own team
  • Encourages and implements continuous improvement measures on day-to-day basis within area of responsibility
  • Completes special projects as directed by Payroll Manager/Asst. Manager
  • Responds to hotel property field inquiries  

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.


  • Associate Degree or equivalent Shared Services Payroll experience, FPC(Preferred)
  • Minimum 3+ years Full Payroll Processing Experience Required
  • 1 year HSSC Payroll Dept. experience
  • Time and Attendance, FLSA, DOL, Multi-State and Federal Requirements
  • Payroll Balancing
  • Record Retention
  • Payroll Tax
  • Proficient in ADP and Kronos Payroll Software and Reporting Systems required.
  • Minimum of 3 years working experience with HRIS/HRMS, payroll, and time and attendance systems
  • Intermediate Microsoft Word and Excel
  • Advanced data entry skills
  • Basic proficiency in report writing
  • Intermediate proficiency in Share Point
  • Experience in Shared Services Payroll Enviroment -preferred.




About this Employer

Hyatt Shared Service Center

Moore, OK 73160

Regional Office

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