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Server - Italian Fine Dining/Michelin star experience

Posted February 22, 2021

Waldorf Astoria Dubai Palm Jumeirah
Dubai, United Arab Emirates
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About This Job

Description

A Server  - Fine Dining/Michelin star restaurant with Waldorf Astoria Hotels and Resorts is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

What will it be like to work for this Hilton Worldwide Brand?


 


World-renowned, 3-star Michelin Chef Heinz Beck brings contemporary Italian dining to Dubai. Featuring inviting design elements and offering innovative contemporary Italian cuisine. Social by Heinz Beck offers a relaxed yet elegant atmosphere with magnificent views of Dubai, making this an ideal setting for every day dining and special celebratory meals.


In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

What will I be doing?


As a Server, you are responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. A Server carries the responsibility of thoroughly understanding the menu, food offerings and food contents. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations

  • Use every possible opportunity to gain knowledge in all areas of bar supervision

  • Ensure all tables receive their drinks and food as requested

  • Maintain the cleanliness of all equipment used during shifts

  • Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times.

  • Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents

  • Ensure that all before/after service mise en place is completed to the correct standard

  • Comply with Company Health & Safety, and Fire Regulations and procedures

  • Adhere to the Company disciplinary policy when necessary

  • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it

  • Meet or exceed the monthly drink profit margin target


Requirements

What are we looking for?


A Server serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Italian Fine Dining & Michelin star experience
  • A warm personality, attentive and smartly presentable

  • Ability to listen and respond to demanding Guest needs

  • Excellent leadership, interpersonal and communication skills

  • Accountable and resilient

  • Committed to delivering high levels of customer service

  • Ability to work under pressure


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Luxury hospitality experience in a similar role
  • Passion for delivering exceptional levels of guest service

What will it be like to work for Waldorf
Astoria Hotels & Resorts?

Waldorf
Astoria provides guests the exceptional environment and the personalised
attention of True Waldorf Service that creates a singular experience. If you
understand the value of personalised attention and know how to treat even the
most extraordinarily different experiences with the same rich level of customer
service, you may just be the person we are looking for!



EOE/AA/Disabled/Veterans

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About this Employer

Waldorf Astoria Dubai Palm Jumeirah

Crescent Road, The Palm Jumeirah
Dubai, Aa01
United Arab Emirates

+971-4-818 2222

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At A Glance

A haven within the vibrant city of Dubai, the Waldorf Astoria Dubai Palm Jumeirah boasts a private soft-sanded beach, six distinct restaurants and lounges and elegant sea-facing guest rooms and suites.

Situated on the iconic Palm Jumeirah island, this Waldorf Astoria resort promises all the amenities for a relaxing getaway, including:

  • 200 meters of private beach
  • Two temperature-controlled pools and kids' pool
  • Guest rooms and suites with sea and Palm Jumeirah views
  • Waldorf Astoria Spa with nearly 50 luxurious treatments

Waldorf Astoria Dubai Palm Jumeirah offers a supervised Kids Club and numerous leisure activities for the whole family to enjoy. From snorkeling and paddle-boarding to wind-sailing and deep-sea fishing, your assigned Personal Concierge will arrange excursions to suit your preferences for an unforgettable experience.

Dubai's premier dining destination offers the finest cuisine with unparalleled service, from the unique, contemporary Italian dining experience at Social by Michelin-starred chef Heinz Beck and the Vietnamese culinary journey at LAO to international fare at Mezzerie. Enjoy al fresco Mediterranean dining and sunset cocktails at Palm Avenue. Experience a classic Waldorf Astoria afternoon tea at the iconic Peacock Alley followed by vibrant entertainment and classic aperitifs at the Venetian-inspired Serafina Bar.

Our hotel is a 2017 TripAdvisor Certificate of Excellence Award recipient.