Posted January 13, 2021Monarch Casino Resort Spa
Job Title: Bell/Valet Manager
Salary: $40,000 - $50,000
Status: Full Time
Other Compensation: This position is bonus eligible up to 10% of the annual salary after completion of on year which is determined by the Company in its sole discretion and based on certain Company and personal performance objectives.
Let your career take flight!!!! Monarch Casino Resort Spa in Black Hawk, Colorado is immediately hiring for all resort positions!
Monarch’s new resort will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!
Now hiring bold, motivated, team-focused individuals!
Part Time and Full Time Team Members (TMs) Will Enjoy:
Full Time Team Members (30+ hours) also enjoy:
Don’t want to drive to Black Hawk? You don’t have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!
Manager will oversee all activities of the Bell / Valet Department
Assumes the responsibility for maintaining all guest-related vehicles, including limousines and shuttle busses. Resolves guest complaints and ensures guest satisfaction. Supervises a staff of up to 50 individuals including 3 Bell Captains & 3 Valet Supervisors. Duties include but are not limited to scheduling, training and disciplinary matters, as well as assisting front-line Team Members when necessary. Completes reports and projects as assigned by Hotel Management.
Responsible for managing the performance of the bellmen / valet to meet department and property business objectives.
Coaches and manages Team Members to consistently deliver four diamond service to our guest
Responsible for scheduling, training and any coaching or disciplinary matters in relation to company and department policies.
Assumes the responsibility for the accurate completion of all shift work in accordance with Monarch standards.
Resolves guest complaints and ensures guest satisfaction.
Completes reports and projects as assigned by direct report.
Works with the team to ensure that we are claim free.
Works on ensuring that all company vehicles are maintained.
Performs other incidental and related duties as required and assigned.
TECHNICAL/PROFESSIONAL KNOWLEDGE(Knowledge/Skills, Education, and Experience)
· Exceptional written and verbal communication skills
· At least 2 years Bell / Valet experience at a fast-paced, high-occupancy resort, and 2 years of experience in a managerial role
· Computer proficient
· Ability to read and analyze reports and vendor bid sheets
· Must have a valid Colorad Driver’s License with a clean driving record
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Colorado.
Monarch Casino Black Hawk features hot, new Exclusive Premiere slots, exciting tables games, a sensational nightly Whole Maine Lobster, Crab and USDA Prime Rib buffet and Black Hawk’s friendliest team. With over 600 slots, video poker and action-packed table games, Monarch Casino Black Hawk offers great gaming, great benefits and great rewards. We have two floors of great gaming action!
Monarch Casino Black Hawk is conveniently located 45 minutes west of Denver in the historical mining town of Black Hawk. It is the first casino you see when you arrive from Denver on Highway 119. Valet and covered self-parking are available for your convenience. Monarch Casino – bet on fun!
Monarch Casino is a Monarch Casino & Resort, Inc. property. Visit us at Atlantis Casino Resort Spa in Reno, NV for more exciting gaming and resort options.
Monarch Casino Resort Spa Black Hawk is an exciting place to work. We bring together positive career minded team members who create memorable experiences for our guests. We work hard, we work fast, and we lock arms and sprint together as one to be the best at what we do.
If you have an unwavering passion for service, are hungry for growth, and are always aiming to be better, consider building your career with Monarch Casino Resort Spa Black Hawk. Join our team and build a career that you can be proud of.