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Supervisor-Housekeeping

Posted January 14, 2021

Nanning Marriott Hotel
Nanning, China
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About This Job

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Nanning Marriott Hotel

131 Min Zu Boulevard,Qing Xiu District
Nanning, 530028
China

86-771-5366688

328 Room Hotel

www.marriott.com

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The Nanning Marriott Hotel is ideally located in the eastern area of Nanning City Center in Guangxi province and is 35-minutes from Nanning Wuxu International Airport. The newly invented hotel is a part of Hangyang International Center, within walking distance to Nanning Municipal Government Office and major shopping malls. Nanning International Convention & Exhibition Center, the permanent seat for the annual China ASEAN Expo, is just diagonally across from this hotel. This deluxe five-star Nanning hotel offers spectacular courtyard views with 334 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with Flat screen TV, high speed Internet access and a full array of first class amenities. This hotel in Nanning has outstanding meeting facilities -- with 1,230 square meters of meeting and banquet facilities, there is a space that is just right for every event.