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Director of Revenue Management

Posted February 13, 2021

The Westin Tempe
Tempe, AZ
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About This Job

The Westin Tempe located on Mill Ave near the ASU Campus is the newest and most exciting addition to the market and we are seeking an experienced Director of Revenue Management to maximize rooms revenue and yield penetration through proper management of rooms inventories through analytical and technical knowledge of hotel reservation system and front office system.

Position: Director of Revenue Management

JOB OVERVIEW:  To maximize rooms revenue and yield penetration through proper management of rooms inventories through analytical and technical knowledge of hotel reservation system and front office systems.

REPORTS TO:       General Manager     

ESSENTIAL JOB FUNCTIONS:

  • Develop and recommend sales strategies, room mix and pricing. Responsible for reservations system, forecasting and reporting. Negotiate transient room rate contracts.
  • Develop, implement, monitor and control sales strategies; conduct sales strategy meetings to ensure the proper mix of group/transient guests while maximizing occupancy and room revenue.
  • Compile data, analyze trends, develop accurate weekly and period forecasts and communicate to all departments to ensure appropriate staffing levels are maintained to provide quality of guest services while minimizing expenses.
  • Assist in developing, implementing, monitoring and controlling annual budget and marketing plans to assist in meeting/exceeding the overall hotel goals.
  • Monitor, control and communicate inventory levels and room and rate restrictions to meet business objectives.
  • Negotiate rates for transient accounts to ensure the right mix of sales to maximize room revenue.
  • Establishes, measures, monitors and effectively evaluates processes, polices, and procedures as well as supervise group coordinators.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Working knowledge of reservations, front office, and Microsoft Office Suite to take full advantage of the revenue opportunities. Forecasting and creative revenue management abilities needed.  Prior Marriott / Westin / Lightspeed / CITY / Marsha experience preferred. Yield management skill required to evaluate business trends and communicate to properties the recommendations needed to take full advantage. Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.       Can communicate well with guests.  Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.  Analytical and technical skill required.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Westin Tempe


Tempe, AZ 85281

290 Room Hotel

Opening Soon!

The multi-million-dollar hotel sits on a +/- .85-acre parcel in the heart of Downtown Tempe. The 18-story, 290-room hotel is planned to feature state-of-the-art guest rooms and corridors, with custom-designed elements and artwork, as well as energy conservation practices. The Westin Tempe hotel will also feature a rooftop pool lounge, the brand’s signature WestinWORKOUT fitness studio, full-service restaurant, and coffee shop. Additionally, more than 14,000 square feet of convention space and meeting rooms will be a magnet for events in the Tempe area. With Westin’s signature wellness initiatives offered for travelers and local residents alike, the hotel is poised to set a new standard for well-being in the region.