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Food and Beverage Supervisor

Posted September 21, 2021

Lorenzo Hotel
Dallas, TX
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The Lorenzo Hotel Where Art and Hospitality Meet

About This Job

Job overview

To manage the F&B operation, maintaining established cost and quality standards so as to ensure superior service and maximize profits. This is an hourly working supervisor position.

What you will be doing

  • Monitor the performance of the restaurant through verification and analysis of customer satisfaction systems and financial reports. Initiate corrective action.
  • Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
  • Implement and maintain sales/marketing programs.
  • Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  • Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant.
  • Maintain a security function which protects both the assets of the restaurant and the personal safety of employees and customers.
  • Implement and maintain effective two-way communication systems which reach all employees.
  • Develop new programs which result in an increased level of customer satisfaction and operational excellence.
  • Interview, select and train associates
  • Set and adjust associates’ rates of pay and hours of work
  • Direct the work of associates
  • Appraise associates’ productivity and efficiency for purpose of recommending promotions or other changes in status
  • Handle associate and guest complaints
  • Determine the techniques to be used
  • Apportion the work among associates
  • Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold
  • Control the flow and distribution of materials or merchandise and supplies
  • Provide for the safety and security of the employees or the property
  • Control the budget
  • Other duties as assigned

EOE

compensation: great compensation and benefits: medical, dental and vision and matching 401K plan

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About this Employer

Lorenzo Hotel

1011 South Akard Street
Dallas, TX 75215

(214) 273-3000

237 Room Hotel

www.lorenzohotel.com

Welcome to Lorenzo Hotel

The Lorenzo, a boutique hotel concept, is an ideal option for business and leisure stays in the heart of Dallas, Texas, and within walking distance of the Dallas Convention Center.

Located in the Cedars district, enjoy this art-centric modern, hip setting with breathtaking views of the Dallas skyline. Lorenzo is the perfect place to unwind from the city’s frantic rhythm.