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Outside Service Manager

Posted February 19, 2021

Suncadia Resort
Cle Elum, WA

About This Job


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.  Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. 


  • Oversee all aspects of the Outside Service Operation at both Rope Rider and Prospector Golf Courses.

  • Hire, train and schedule all outside service personnel including Player Service Attendants, Golf Starter and on course player assistants. 

  • Train all outside service staff to ensure they understand all policies and procedures and ensure the guest experience meets the standard of the Suncadia Golf Operation 

  • Oversee the maintenance, cleanliness and proper operation of all golf carts including daily cleaning, monthly watering of batteries and regular polishing of carts 

  • Assist the Head Golf Professional with the management of tee times and pace of play daily

  • Work closely with Human Resources on all hiring, firing and seasonal golf layoffs including proper paperwork that goes along with these responsibilities

  • Assist with all club related events including event set-up and overall professional management of events

  • Coordinate with Supt. daily related to golf course conditions, special projects and ensuring guest experience is at Suncadia standard of quality.

  • Manage the maintenance of the driving range on a daily basis by working closely with the Golf Course Supt ensuring excellent practice conditions of the range  

  • Enforce rules and regulations pertaining to golf course usage, golf cart usage and all other golf related facilities

  • Fill in when needed to ensure the Bag Drop, Starter and On Course Marshalling is fully staffed

  • Attend all required training programs

  • Comply with all Company policies, procedures, and safety regulations.  Know proper procedures for emergencies;

  • Comply with Company grooming and uniform standards;

  • Be familiar with Suncadia and its various outlets and activities so as to positively respond to guest activities;


Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.



  • Service oriented
  • Outgoing personality and genuine interest in golfers and their pursuit of the game
  • Dedication to the game of golf and determination to achieve Class A status
  • Computer and basic accounting skills

About this Employer

Suncadia Resort

3600 Suncadia Trail
Cle Elum, WA 98922

(509) 649-6400

272 Room Resort

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Our Resort

With more than 6,000 acres of forested mountain landscape, sun-dappled meadows and rushing rivers, not to mention all the amenities of The Village, Suncadia Resort in Washington State offers a wealth of year 'round activities - perfect for a Washington State resort vacation with your family or a group. Miles of hiking and biking trails. Spa treatments and therapies at Glad Spring Spa. Thirty-six holes of mountain golf. The 2.2 million acre Wenatchee Washington Forest.

This Pacific Northwest resort's luxury lodging can accommodate groups of any size. The Inn at Suncadia is an intimate, elegant lodge in a mountain setting with golf course views and stunning Northwest-style design. The Lodge at Suncadia is a lodge in the grandest Northwest tradition, featuring majestic architecture, panoramic river and mountain views, and all the amenities of a full-service luxury hotel and conference center. A collection of custom, Cle Elum vacation rental homes are also available for girls getaway or multi-family vacation at Suncadia.