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Housekeeping Inspector

Posted February 22, 2021

Home2 Suites by Hilton Eugene Downtown University Area
Eugene, OR
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About This Job

The Housekeeping Inspector is responsible for inspecting rooms after they are cleaned by the Room Attendants.  The Housekeeping Inspector will work closely with the Housekeepers, Housekeeping Supervisors, and Front Desk. The Housekeeping Inspector is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing

The Housekeeping Inspector is focused and responsible for the following:

  • Assess inventory of stock rooms, carts and designated inventories. 
  • Inspect rooms for cleanliness to pass Quality Assurance Inspections as well as WHL Outstanding Physical Product Audit.
  • Issue supplies and equipment to associates.
  • Meet room goals to ensure all rooms are cleaned in the appropriate amount of time.
  • Conduct regular inspections of guest’s room and provide feedback and additional training to staff.
  • Manage guests housekeeping concerns in the absence of the Housekeeping Supervisor/Executive Housekeeper. 
  • Open and closes housekeeping department in the absence of the Housekeeping Supervisors/Executive Housekeeper.
  • Provide front desk with lost and found items for documentation and following up on each item.
  • Coordinate with the Front Office to ensure hotel is achieving high levels of guest satisfaction.
  • Must have a positive attitude at all times.
  • Interact with all employees in the Housekeeping & Laundry Department and evaluate, train, coach, counsel, and provide leadership support.
  • Ensure housekeeping staff have the proper tools to do their jobs, and that training has been provided to ensure that they are used properly and are in proper working order.
  • Demonstrate effective leadership.
  • Respond to special guest request in a timely, friendly and efficient manner.
  • Perform Room Attendant/Houseman duties as needed or as assigned.
  • Communicate and coordinate with Engineering & General Manager to ensure efficient maintenance and repair of items related to guest rooms and public areas, as needed.
  • Administer and complete training on all company/brand requirements.
  • Assists others as needed and special projects, as necessary.
  • Complete work order system for guest room and public areas.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure rooms are in excellent condition at all times, and that they are clearly inspected thoroughly prior to “Property Operational Audit” and also for any brand quality assurance audit if applicable.
  • Address any concerns from property audits and involve General Manager where necessary.
  • Understand fire exit and extinguisher locations, and follow all hotel safety rules and procedures.

Requirements

  • High School Degree or Equivalent. 
  • Previous housekeeping experience required. 
  • Previous supervisory responsibility preferred.
  • Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.
  • Knowledge of basic math and analytical skills. 
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.  
  • Must possess basic computer skills.
  • Ability to supervise situations and accomplish goals on a timely basis. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersAt A Glance

Located about 1 mile west from the University of Oregon campus and about 1 mile south of the Downtown Eugene Market District.

Guests will find all the comforts of home in the heart of downtown Eugene near the University of Oregon and Lane Community College. Enjoy our ideal location to a wide array of restaurants, shops, and entertainment options within walking distance while the hotel puts you in easy reach of many corporations and local businesses.

You’ll discover you can stay as long as you need in our contemporary, spacious suites with separate living, dining and sleeping areas as well as fully equipped kitchens complete with full-size refrigerators, dishes, microwaves, cooktops and flatware. Utilize the flexible space and moveable furniture to create a customized home or office environment that is just your style. All of our suites feature a full-size sofa sleeper providing plenty of space for extra guests. Choose from suites with a king or two queen-sized beds.

Stay active with a swim in the indoor saline pool or cozy up by the fire pit on our outdoor patio. Start your day off right around the Inspired Table™ for free breakfast, featuring over 400 options including hot breakfast sandwiches, fresh fruit, coffee and juices. Make the most of your time at our Spin2 Cycle Center, a combination laundry and fitness facility, and stock up on snacks, travel essentials, beverages and microwavable meals at our 24-hour Home2 MKT®.

Widewaters Hotels' Mission and Values

Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters' Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:Home2SuitesEugene.com

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About this Employer

Home2 Suites by Hilton Eugene Downtown University Area

102 West 11th Avenue
Eugene, OR 97401

(541) 342-3000

120 Room Extended Stay

www.hilton.com

Managed By

At A Glance

Located about 1 mile west from the University of Oregon campus and about 1 mile south of the Downtown Eugene Market District.

Guests will find all the comforts of home in the heart of downtown Eugene near the University of Oregon and Lane Community College. Enjoy our ideal location to a wide array of restaurants, shops, and entertainment options within walking distance while the hotel puts you in easy reach of many corporations and local businesses.

Guests will discover they can stay as long as they need in our contemporary, spacious suites with separate living, dining and sleeping areas as well as fully equipped kitchens complete with full-size refrigerators, dishes, microwaves, cooktops and flatware. Utilize the flexible space and moveable furniture to create a customized home or office environment that is just your style. All of our suites feature a full-size sofa sleeper providing plenty of space for extra guests. 

Stay active with a swim in the indoor saline pool or cozy up by the fire pit on our outdoor patio. Start your day off right around the Inspired Table™ for free breakfast, featuring over 400 options including hot breakfast sandwiches, fresh fruit, coffee and juices. Make the most of your time at our Spin2 Cycle Center, a combination laundry and fitness facility, and stock up on snacks, travel essentials, beverages and microwavable meals at our 24-hour Home2 MKT®.