Posted March 31, 2021Microtel Inn & Suites by Wyndham Weeki Wachee
As Front Desk Associate/Night Auditor you will fill a pivotal role in ensuring guest satisfaction through check-in, check-out and attentive coordination of hotel services for each guest. The Front Desk Associate will be responsible for all functions of the front desk as they relate to the daily operations of the hotel. This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations. You will be focused on optimizing each guest's experience by promoting hotel services, facilities and outlets and providing information of the surrounding area. Accurately balance and audit the hotel's income and expenses for the current 24 hour period.
Responsibilities include, but are not limited to, communications with guests and associates, telephone operations, computer operations, reservations, report gathering and interpretation, cash handling, deposits, key issuance, maintenance of public areas, and protecting guest privacy and safety when within reasonable control of the position to do so.
Prior hotel experience a plus. Cross train for 2 shifts, 3:00PM-11:00PM and 11:00PM-7:00AM. Please do not apply if you cannot work these shifts. Thank you.
Visitors can get started on their next vacation to the beautiful northwest coast of Florida when they book a room at our Microtel Inn & Suites by Wyndham Spring Hill/Weeki Wachee hotel. Our pet-friendly hotel near Oak Hills Golf Club is close to U.S. Highway 19 and less than 20 minutes from the water.
With 576 square feet of event space, our hotel features one meeting room, which can be arranged to accommodate 32 conference guests. Anyone can plan their next meeting or special event with us. We also arrange great rates for groups — large or small.