Search 9,878 current hospitality jobs

Safety & Security Officer

Posted February 24, 2021

Hilton San Diego Mission Valley
San Diego, CA
Apply

About This Job

Job Summary

A Safety & Security Guard is responsible for providing protection for hotel guests employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Certificate of Completion in Safety and Security Training (must comply with State requirements)
  • CPR First Aid and Heimlich maneuver Certified.
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Certificate of Completion in Safety and Security Training (must comply with State requirements)
  • CPR First Aid and Heimlich maneuver Certified.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain radio contact with the Front Desk/Night Auditor at all times.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
  • Maintain and review daily activity log.
  • Maintain confidentiality with respect to guest and employee incidents.
  • Hold briefing with Guest Services staff both at the beginning and end of shift.
  • Check I.D. of visitors/employees as necessary.
  • Open secured areas for authorized personnel.
  • Maintain an awareness of legal limitations of position (i.e. local ordinances state ordinances etc.).
  • Check lights and door locks. Investigate auto accidents/theft.
  • Respond to complaints.
  • Assist guests to their rooms or help guests enter their rooms.
  • Conduct room theft investigations.
  • Assist during medical emergencies.
  • Investigate assault complaints.
  • Assist outside agencies as necessary.
  • Provide escort.
  • Respond to employee altercations.
  • Assist with intoxicated guests.
  • Respond to security alarms.
  • Be knowledgeable about hotel and guestroom locking systems.
  • Monitor TV cameras (CCTV) (if applicable).
  • Challenge suspicious persons.
  • Check safety hazards. Make rounds.
  • Administer First Aid/C.P.R as necessary.
  • Administer Heimlich maneuver to choking victims.
  • Complete Incident/Accident Reports in a clear and concise manner.
  • Answer phone and dispatch.
  • Work special functions as requested.
  • Receive deliveries.
  • Deliver requested items to guest rooms.
  • Make wake-up calls.
  • Pick up items left on property (during rounds).
  • Assist with van runs as requested.
  • Assist Front Desk with Express Check-outs and newspaper delivery.
  • Handle items for “Lost and Foundâ€_ according to the standards.
  • Attend meetings as required.
  • Other duties as required.
Apply

About this Employer

Hilton San Diego Mission Valley

901 Camino del Rio South
San Diego, CA 92108

(619) 543-9000

350 Room Hotel

www.hiltonmv.com

WELCOME TO THE HILTON SAN DIEGO MISSION VALLEY HOTEL

The newly reimagined Hilton San Diego Mission Valley puts you in the center of San Diego and within reach of the city’s most popular attractions, largest corporations, universities, and shopping centers in America’s Finest City. Located minutes away from the San Diego International Airport, near Hotel Circle, the Hilton San Diego Mission Valley provides access to all of the major freeways and is just minutes from both the San Diego Zoo and SeaWorld San Diego. Whether you are traveling on business, with friends, family, or solo, we welcome you to experience the Hilton San Diego Mission Valley.

CLASSIC SOPHISTICATION. REFINED

The Hilton San Diego Mission Valley isn’t just new. It’s better. Elegant sophistication mixed with traditional touches of class can be found in every detail of the newly revitalized Hilton Mission Valley. See photos

Inside the Hilton San Diego Mission Valley, rich textures draped in dramatic soothing tones give each room and suite a sense of poised elegance. From regal gold accents, to modern metals and sumptuous wood, the Hilton San Diego Mission Valley bridges the gap between classic and contemporary with SoCal style. Deep colors, luxurious materials and world-class fabrics exude class and a home-like feel not found in most hotels. We invite you to experience a hotel like no other.

Unparalleled guest services, a perfect location and contemporary styling makes the Hilton Mission Valley unlike any other San Diego area hotel.