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F&B Outlets Supervisor Part-Time

Posted March 2, 2021

Hotel Granduca Houston
Houston, TX
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About This Job

Overview

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston has the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in Giogio's, our newly renovated bar, or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining Italian restaurants.

The Language of Luxury, Service and Serenity

The full-time F&B Supervisor will assist and support the team in creating a memorable dining experience according to the standards of LHW and Hotel Granduca, while exceeding our guests' expectations.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

Responsibilities

Demonstrate a positive attitude and genuine passion for providing excellent service

Maintain oversight and assist with all F&B Outlets duties, including Banquets 

Assist with training and development of F&B outlets and Banquets team 

Maintain visibility on floor and be ready to assist with hosting, bussing and serving 

Promptly greet and seat guests with the warmth and courtesy reflective of Hotel Granduca

Assist with monitoring and ordering inventory for F&B

Adhere to the handbook policies and Standard of Appearance

Adhere to the Core Values and 3 Steps of Service

Maintain a professional presence and cordial demeanor

Comply with all statutory, OSHA, sanitation regulations relating to F&B operations

Adhere to the Cash Handling policy and secure an accurate bank

Ensure cleaning, disinfecting and sidework are complete for each shift 

Promptly address guest concerns and implement standards to improve service

Practice service excellence according to LHW Standards

Perform other duties as assigned

Qualifications

Minimum High School Diploma or equivalent

At least 2 years' experience in F&B supervisory role in a full service luxury hotel or fine dining restaurant

Genuine care and passion for service excellence

Excellent work ethics, time management skills and ability to multi-task

Proficiency with Microsoft programs - Word, Excel, Powerpoint

Excellent command of English and ability to understand and follow directions

Experience with Aloha POS system

Knowledge of wines and liquors

TABC and Food Handler's permit

Effective decision making abilities coupled with sound judgement

Ability to analyze and interpret the needs of guests and offer appropriate options and solutions

Excellent email and telephone etiquette and interpersonal skills

Availability to work required shifts - AM, PM, weekends and holidays

Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

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About this Employer

Hotel Granduca Houston

1080 Uptown Park Boulevard
Houston, TX 77056

(713) 418-1000

122 Room Hotel

www.granducahouston.com

Our Hotel

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston is the only hotel in Houston to receive Leading Hotels of the World designation. Located in the heart of Uptown/Galleria area, the hotel is reminiscent of a private Italian villa, consisting of 122 luxury rooms and suites and Ristorante Cavour, one of Houston's renowned fine dining restaurants.

The Language of Luxury, Service and Serenity