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Loss Prevention Supervisor

Posted March 29, 2021

The St. Regis Deer Valley
Park City, UT
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About This Job

JOB SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

MIRJ

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The St. Regis Deer Valley

2300 Deer Valley Drive East
Park City, UT 84060

(435) 940-5700

174 Room Hotel

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The St. Regis Deer Valley is ideally situated in Park City's desirable gated community, above the historic mountain town. Its slopeside setting offers seamless ski-in, ski-out access to Deer Valley Resort’s® legendary 1,825 acres. It is also within minutes of Park City Mountain Resort and The Canyons, two more of Utah's most celebrated ski areas. Nearby, on the other side of the mountains, Jordanelle Reservoir and State Park offer a gorgeous setting for boating activities. The area flourishes in all four seasons, from its deep powder snow and the Sundance Film Festival in the winter to the beauty of mountain wildflowers in late spring and early summer.

Beyond winter's downhill skiing, snowboarding, cross-country skiing, snowmobiling, ice skating, snowshoeing, tubing, and horse-drawn sleigh rides, guests will find abundant outdoor pursuits from spring through fall, including: hiking and biking, world-class fly fishing, spectacular golf courses, a variety of concert series, and hot-air balloon rides.

The Utah Olympic Park: This year-round world-class facility was designed to develop athletes in winter sports through competition, training, and recreational programs. The Utah Olympic Park also offers bobsled and luge rides on the Olympic track and houses the Alf Engen Ski Museum, 2002 Eccles Olympic Winter Games Museum, retail shop and theater.