ESSENTIAL JOB FUNCTIONS:

• Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in the absence of a manager.
• Monitor servers and busperson adherence to all service standard
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager in establishing and monitoring side-work duty completion.
• Maintain bank to Crescent standards.
• Read daily communication sheets from the previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
• Check the restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper setup.
• Abide by all State, Federal, and Corporate liquor requirements on serving alcoholic beverages.
• Communicate daily with restaurant manager about special events, house counts, etc.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work regularly.
• Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to use point of sale. Ability to lift/carry weight up to 50 pounds. Ability to push/and pull carts of products weighing up to 150 pounds.

Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance

Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)