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Front Desk - Guest Experience [ Overnight]

Posted March 26, 2021

W Dallas - Victory
Dallas, TX
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

MIRJ

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

W Dallas - Victory

2440 Victory Park Lane
Dallas, TX 75219

(214) 397-4100

252 Room Hotel

www.starwoodhotels.com

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W Does Dallas

Deep in the heart of Dallas, famed Texas hospitality meets W style. W Dallas - Victory defines the emerging it-spot, Victory Park, as a posh playground near Downtown, Uptown, Turtle Creek, the high-style Design District, and the city's nightspots.

Wild West

W Dallas - Victory will charm you with sensory indulgences wrapped in cowboy cool. Mix and mingle in the Living Room, work out at SWEAT®, de-stress at  Bliss® Spa or splash at WET®, our outdoor infinity pool.

Live Large. Think Big.

From our Mega Texas-sized rooms to our Wow Suites, our 252 sleek rooms invite you to live large, Dallas-style with rainforest showerheads, 32" plasma TVs, W signature beds and the W-exclusive lemon + sage Bliss® Sinkside Six.