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Front Desk - Guest Experience - Night Auditor

Posted March 22, 2021

MeadowView Conference Resort & Convention Center
Kingsport, TN
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

MeadowView Conference Resort & Convention Center

1901 Meadowview Parkway
Kingsport, TN 37660

1-423-578-6600

304 Room Hotel

careers.marriott.com

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Nestled in the rolling foothills of the Blue Ridge Mountains and close to Bays Mountain Park, Bristol Motor Speedway and many more fun and beautiful attractions, the scenic MeadowView Marriott Conference Resort & Convention Center is the only full-service hotel in Kingsport, Tennessee. Offering more than 88,000 square feet of upscale state-of-the-art conference & event facilities and rated #1 in guest satisfaction by Marriott International, each of the 305 guest rooms features stylish decor, lush carpeting, refrigerators, flat-screen TVs, wireless high-speed Internet and jack pack technology. The magnificent natural resort setting of the MeadowView hotel in Kingsport, TN provides a distraction-free retreat from the ordinary, complete with numerous dining options, indoor swimming pool & fitness center, and the exciting Cattails at MeadowView Golf Course makes for a fair, yet challenging Tennessee golf experience.