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Loss Prevention Officer

Posted February 4, 2021

Waikiki Beach Marriott Resort & Spa
Honolulu, HI
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About This Job

JOB SUMMARY

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.   

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort individuals from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What we’re looking for

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Exercise good judgment and maintain a professional demeanor

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Waikiki Beach Marriott Resort & Spa

2552 Kalakaua Avenue
Honolulu, HI 96815

(808) 902-6611

1,310 Room Hotel

www.marriott.com

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Our Hotel

Located next to Diamond Head Crater, our beach resort boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our newly renovated Nanea Lobby. Explore an array of Honolulu-area attractions near our resort, including Pearl Harbor and Waikiki Aquarium. Play in the surf or relax with a poolside drink at the Moana Terrace. Take in soothing ocean breezes from the private lanai of your hotel room or suite, complete with island-style décor and plush bedding. Pamper yourself at our resort’s day spa, which features rejuvenating treatments and Aveda products. Our hotel offers a selection of award-wining restaurants, serving everything from locally inspired dishes to dry-aged steaks and classic Italian fare.