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Bartender - Cool River Part-Time

Posted February 3, 2021

Embassy Suites by Hilton Philadelphia Valley Forge
Wayne, PA
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About This Job

ESSENTIAL FUNCTIONS:

  • Makes all mixed drinks for the service bar. (17%)
  • Greets bar guests, presents menu, answers questions, makes suggestions regarding drinks, food and service. (12%)
  • Uses pars to prepare mixes, recipes and cutting bar fruit. (2%)
  • Sets up and maintains bar during shift. (12%)
  • Follows recipes and procedures when preparing beverages, mixes and garnishes. (12%)
  • Assists servers. (5%)
  • Cleans and maintains all bar equipment. (5%)
  • Observes guests -- anticipates and responds to requests.   (5%)
  • Communicates with guests - exceeds guest’s expectations. (10%)
  • Keeps bar cleared of empty glasses, trash, plates, etc. -- clean as you go. (12%)
  • Follows all health, safety, company and safety standards. (8%)

Note: Percentages are based on a six-hour shift.

RESPONSIBILITIES:

  • Maintains a cheerful demeanor at all times. Understands the value of a smile.
  • Guests greeted, drinks and food served in a timely manner.
  • Receives telephone calls for take-out orders, places orders on POS, picks up order in kitchen.
  • Maintains Cool River product standards; follows recipes and procedures.
  • Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
  • Anticipates guests needs and responds to any problems -- addresses both with an equal sense of urgency.
  • Knows Cool River drinks and food and how they are prepared.
  • Personal appearance to Company standards each day/shift.
  • Supports other front-of- house functions.

QUALIFICATIONS:

  • Understands that focus of job is to exceed guests’ expectations -- finds ways to say “yes” to the guest -- notifies management immediately when there is a guest complaint or a failure to meet a guest’s expectation has occurred and works with management to then exceed the guest’s expectations in resolving the situation.
  • Meets legal age requirement for serving/preparing alcohol - in some areas certification may be required.
  • Ability to handle cash and credit card transactions.
  • Significant movement required throughout the shift.
  • Standing; stooping; twisting upper body, grasping and handling small, heavy objects (plates of food, silverware, trays, etc.)
  • Carrying ice weighing up to 30 pounds from kitchen to dining room several times per shift - as well as carrying cases, kegs or bottles of product weighing in excess of 30 pounds in stocking and managing bar inventory.
  • Move kegs weighing up to 140 pounds with aid of hand truck.

ADDITIONAL INFORMATION:

Extreme environmental demands on front-of-house staff are few -- the majority of work takes place indoors in climate-controlled areas. 

The only chemicals involved in these jobs are of the cleaning variety.  Training is given as to the appropriate use of these cleaning agents.

During a typical shift a front-of-house associate will have intense guest contact and be involved in moderately to very stressful and sometimes frustrating situations.  Associates must work well with limited supervision within their specific job functions but must be highly interactive with co-workers to accomplish work -- must be able to be a team player.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Embassy Suites by Hilton Philadelphia Valley Forge

888 Chesterbrook Boulevard
Wayne, PA 19087

(610) 647-6700

229 Room All Suite

www.hilton.com

At A Glance

Set in a beautiful valley just 25 minutes from downtown Philadelphia, the Embassy Suites Philadelphia Valley Forge hotel is perfect for both leisure and business travelers. Experience the local shops at the King of Prussia Mall, the largest mall on the East Coast, or enjoy a scenic walk around the Valley Forge National Historical Park.

Make us your choice among Valley Forge hotels and enjoy more space and freedom in an Embassy Suites guest suite. All suites at this Philadelphia hotel feature contemporary decor, complimentary WiFi, a private bedroom, separate living room and an LCD TV.

Host meetings in the hotel’s beautiful function spaces for convenient and successful events of up to 150 guests. Plunge into the hotel’s swimming pool, and relax on the sundeck. Stay active in the fitness center with cardio machines and a separate weight room, or go back to the basics on the jogging track adjacent to the hotel.

Enjoy a complimentary cooked-to-order breakfast every morning at this Valley Forge hotel, and unwind with complimentary drinks and snacks at the Complimentary Evening Reception. Delight in delicious contemporary cuisine at the hotel’s signature restaurant, The Grille at Chesterbrook. Relax and unwind with colleagues and friends alike at the sophisticated E Bar Lounge.