Graduate Hotels®, is seeking a Room Attendantto join Graduate Fayettevilleand its wonderful team of hospitality enthusiasts.
Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
JOB DUTIES AND RESPONSIBILITIES
Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
Ensures that rooms have clean linen, bedding and towels
Understands and follows all safety and security procedures as mandated by the hotel
Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)
Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
Identify items that guests have left behind and report items utilizing hotel’s lost and found procedures
Other duties as assigned
EDUCATION AND EXPERIENCE
High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests
Knowledge of cleanliness standards
About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 28 hotels across the U.S. and an additional seven hotels set to open by the end of 2021. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
*Graduate Hotels is an Equal Opportunity Employer.
Prepare to be inspired. In our hotel, little moments of surprise and discovery meet guests around every corner. Malin + Goetz amenities, complimentary wi-fi and other little luxuries enhance every stay.
Right in the heart of downtown, Graduate Fayetteville is the perfect spot for your next Northwest Arkansas getaway. The hotel is just a few blocks off Dickson Street and a short stroll from the University of Arkansas campus. Guests will feel happily at home in our colorful, rustic spaces, decked out with nods to the Ozarks, Old Main and notable Razorbacks.