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Night Auditor

Posted September 6, 2021

Lorenzo Hotel
Dallas, TX
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The Lorenzo Hotel, an art-centric boutique hotel in the heart of Dallas is looking for new talent

About This Job

Job overview

To greet guests in a pleasant, professional, and efficient manner. To act as the sole Guest Service representative and manager on duty during night time hours.  To ensure all revenue is posted to the correct department and to balance all revenue department on a daily basis, and complete all necessary reports. Knowledge of HOST Property Management System a plus.

What you will be doing

  • Display good customer relation skills and take initiative to greet guests in a friendly manner.
  • Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or card. 
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Prepare the Front Office for the upcoming shift and reset day’s business.
  • Assist Security and enforcement officers in emergency situations. 
  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.
  • Ensure appearance is clean and professional.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Other duties as assigned

EOE

compensation: $15/hour and benefits

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About this Employer

Lorenzo Hotel

1011 South Akard Street
Dallas, TX 75215

(214) 273-3000

237 Room Hotel

www.lorenzohotel.com

Welcome to Lorenzo Hotel

The Lorenzo, a boutique hotel concept, is an ideal option for business and leisure stays in the heart of Dallas, Texas, and within walking distance of the Dallas Convention Center.

Located in the Cedars district, enjoy this art-centric modern, hip setting with breathtaking views of the Dallas skyline. Lorenzo is the perfect place to unwind from the city’s frantic rhythm.